Can't transfer or delete messages in Outlook

S

Smitty

Something must be corrupted. Worked fine one day, next will not
delete or transfer messages. Any help would really be appreciated.
 
M

Milly Staples [MVP - Outlook]

No, you first. Provide your Outlook version and what you
changed/installed/uninstalled just prior to this not working.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Smitty asked:

| Something must be corrupted. Worked fine one day, next will not
| delete or transfer messages. Any help would really be appreciated.
 
S

Smitty

The about screen lists version as follows:
Microsoft Outlook 2002 (10.6515.6626) SP3

I don't readily recall adding any new software at the time it ceased
to work. When trying to delete a message I get a gray box with the
following message "The messaging interface has returned an unknown
error. If the problem persists, restart Outlook." Well, I've tried
restarting Outlook numerous times and the results are always the same.
When I try to move a mesage I get the following in a gray box, "Can't
move the items."
 
M

Milly Staples [MVP - Outlook]

OL2002: Error Message: The Messaging Interface Has Returned an Unknown
Error...
http://support.microsoft.com/default.aspx?scid=kb;en-us;813517&Product=ol2002

Or

Error Message When You Open E-Mail Message That You Saved with Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;823579&Product=ol2002

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Smitty <[email protected]> asked this group:
| The about screen lists version as follows:
| Microsoft Outlook 2002 (10.6515.6626) SP3
|
| I don't readily recall adding any new software at the time it ceased
| to work. When trying to delete a message I get a gray box with the
| following message "The messaging interface has returned an unknown
| error. If the problem persists, restart Outlook." Well, I've tried
| restarting Outlook numerous times and the results are always the same.
| When I try to move a mesage I get the following in a gray box, "Can't
| move the items."
|
|
| On Fri, 20 Aug 2004 14:30:54 -0700, "Milly Staples [MVP - Outlook]"
|
|| No, you first. Provide your Outlook version and what you
|| changed/installed/uninstalled just prior to this not working.
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Smitty
|| asked:
||
||| Something must be corrupted. Worked fine one day, next will not
||| delete or transfer messages. Any help would really be appreciated.
 
S

Smitty

OK, I downloaded all 3 service packs. Couldn't install SP1 or 2,
Hotfix error message. Tried to install SP# and received message it
was already installed. Ant other ideas? Thanks for your help to
this point.
 
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