Can't use reply/forward messages when Entourage in external monitor

T

Timloe

When I have Entourage open on my external monitor (running on a
macbook pro) and try to forward or reply to a message the window tries
to render but just ends up as a white box the size and shape of the
reply/forward window. I can't get it to go away unless I shut down
Entourage. When I move Entourage back to the main display (the laptop
monitor) it works fine. I've tried two different monitors (Dell and
HP) and it happens on both. Does anyone have a solution for fixing
this?

Thank you
 
D

Diane Ross

Timloe said:
When I have Entourage open on my external monitor (running on a
macbook pro) and try to forward or reply to a message the window tries
to render but just ends up as a white box the size and shape of the
reply/forward window. I can't get it to go away unless I shut down
Entourage. When I move Entourage back to the main display (the laptop
monitor) it works fine. I've tried two different monitors (Dell and
HP) and it happens on both. Does anyone have a solution for fixing
this?

I'm using dual monitors (Dell with iMac) and don't see this. Seems I
remember another user reporting this recently. Could have been on the
Entourage Help Blog.

Can you send me some screenshots off list of the problem and a screen shot
of your System Preferences setting for Display.

Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>
 

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