can't view "sent" messages

R

rcolan

I use Outlook on both my home desktop and mobile notebook. Outlook works fine
on my desktop but when I open outlook on my notebook I cannot view my "sent"
emails (it says there are no messages to view), I can only view my "incoming"
messages. any suggestions? thanks
 
B

Brian Tillman

rcolan said:
I use Outlook on both my home desktop and mobile notebook. Outlook
works fine on my desktop but when I open outlook on my notebook I
cannot view my "sent" emails (it says there are no messages to view),
I can only view my "incoming" messages. any suggestions? thanks

What is the "Save copies of messages" setting on the laptop?
Tools>Options>E-mail Options.
 
R

rcolan

Brian Tillman said:
What is the "Save copies of messages" setting on the laptop?
Tools>Options>E-mail Options.
Thank you for your response. "Save copies of messages in sent items folder"
is checked.
I am wondering, since my sent messages are viewable on my desktop computer
(which is where I mailed them from), does this mean that Outlook will only
show messages that are sent from that particular computer? I was under the
impression that Outlook took these messages off my ISP so that they would be
viewable on any computer that I used to connect to my ISP.
 
B

Brian Tillman

rcolan said:
Thank you for your response. "Save copies of messages in sent items
folder" is checked.
I am wondering, since my sent messages are viewable on my desktop
computer (which is where I mailed them from), does this mean that
Outlook will only show messages that are sent from that particular
computer?

If you're using an ISP and your account is a POP account, ALL Outlook items
are local to the machine where Outlook runs. Your Sent Items folder is not
a server-based folder. The POP protocol doesn't have the concept of
"folders".
I was under the impression that Outlook took these messages
off my ISP so that they would be viewable on any computer that I used
to connect to my ISP.

Incoming messages are, indeed, stored on your ISP's server until you connect
and then they're usually downloaded to the connecting machine and removed
from the server, provided you don't have the "leave a copy on the server"
option checked.
Once the messages arive from your server, they are local to the machine that
downloaded them. Outgoing messages are always local to the machine that
sends them. Unless you network the two machines together and put a PST in a
shared location that both computers can access, there's no way for one to
see the mesasges on the other.
 
R

rcolan

Brian:That explains my dilema. I was not aware that only messages sent from
"that" machine would show up in the sent mail folder. So my question is: Is
there a way to copy the sent mail folder from my desktop machine and paste it
to Outlook on my notebook? I am using Outlook 2003 and my ISP is Comcast. And
again, I really appreciate you taking the time to help me with this. RC
 
B

Brian Tillman

rcolan said:
So my question is: Is there a way to copy the sent mail folder from my
desktop machine and paste it to Outlook on my notebook?

Some sharing options can be found here:
http://www.slipstick.com/outlook/share.htm . Also, there are things you can
do if the two PCs are on a common network. For example, I have four PCs on
a home network that share folders.
 
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