S
Sharon Yencharis
System info: Outlook 2002 running on XP
Summary
I had about 3000 emails in my inbox:
-about 2500 of these emails had categories applied
to them (no more than one category applied per email,
and there were about 30 or so categories)
-500 had no categories applied (none)
I selected ~300 of the 500 uncategorized emails in order
to apply one category to them. I noticed when the
category box was displayed, all categories in the list of
the apply category dialog were selected/grayed which
usually means you have selected items that have one or
more of those categories already applied to one or more
of those emails).
I canceled this operation and then reviewed my selection
a second time to ensure that I had selected only emails
that did not have a category applied.
I reselected, right-clicked, apply category and saw the
same thing in the apply category dialog (all categories
were selected/grayed out). I decided to unselect all
category checkboxes in the apply category dialog and
created the new one that I needed, selected it and
clicked ok.
The window took a while to come back, but it did.
When inbox was displayed, the only emails there were the
ones I'd just applied the new category to (300) and the
other 200 that had no category. ANYTHING THAT HAD A
CATEGORY applied previously WAS GONE.
I removed the category group by option from my view, and
still none of the previously categorized emails were
displayed.
I looked in my deleted items and they weren't there
either.
One thing I did discover is that the selected/grayed out
mode only happened if you selected more than 100 emails
to categorize. If you select less than 100 emails, none
of the categories in the apply category dialog are
selected/grayed out.
Can anyone direct me to where these emails might have
moved? I have a feeling they're gone, but I would have
thought they'd be in the Deleted Items folder.
Thanks, and sorry for the lengthy explanation.
Sharon
Summary
I had about 3000 emails in my inbox:
-about 2500 of these emails had categories applied
to them (no more than one category applied per email,
and there were about 30 or so categories)
-500 had no categories applied (none)
I selected ~300 of the 500 uncategorized emails in order
to apply one category to them. I noticed when the
category box was displayed, all categories in the list of
the apply category dialog were selected/grayed which
usually means you have selected items that have one or
more of those categories already applied to one or more
of those emails).
I canceled this operation and then reviewed my selection
a second time to ensure that I had selected only emails
that did not have a category applied.
I reselected, right-clicked, apply category and saw the
same thing in the apply category dialog (all categories
were selected/grayed out). I decided to unselect all
category checkboxes in the apply category dialog and
created the new one that I needed, selected it and
clicked ok.
The window took a while to come back, but it did.
When inbox was displayed, the only emails there were the
ones I'd just applied the new category to (300) and the
other 200 that had no category. ANYTHING THAT HAD A
CATEGORY applied previously WAS GONE.
I removed the category group by option from my view, and
still none of the previously categorized emails were
displayed.
I looked in my deleted items and they weren't there
either.
One thing I did discover is that the selected/grayed out
mode only happened if you selected more than 100 emails
to categorize. If you select less than 100 emails, none
of the categories in the apply category dialog are
selected/grayed out.
Can anyone direct me to where these emails might have
moved? I have a feeling they're gone, but I would have
thought they'd be in the Deleted Items folder.
Thanks, and sorry for the lengthy explanation.
Sharon