CD's not reading

T

trtldove

Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to add a hard drive to my machine and I need to reinstall Office 2000. My rom is not reading either disks, but it does read other disks.
What might be wrong?

Thank you
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
M

Mercury

If there are scratches on them, they are probably finished and you will have
to buy new, since MS apparently does not provide replacements for them
anymore as they are out, but I would try a good cleaning first and see if
they can be salvaged.


trtldove said:
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office 1997. I had to
add a hard drive to my machine and I need to reinstall Office 2000. My rom
is not reading either disks, but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 
P

Pop

I think you're saying it reads other disks, but not the CD
for O2k and Office 97. Is that correct?

Will it read other MS application CDs? Publisher, whatever
else you might have?

What are the disks it won't read? Are they Application CDs
like 97? Or are they music, games, etc.?

If it's only 2 original (or copied original?) CDs it won't
read, then those CDs might indeed have problems that a good
cleaning might help. It's even worth trying to have someone
else's machine try to read them - sometimes it'll work so
they could be copied for you.
Check Google for how to clean CDs if you don't know how:
eg , never wipe along the write path, always wipe from the
inside to the outside, soft lintfree, detergents that can be
used, etc.. I've been able to recover a couple of
surprisingly scratched up CDs that way. If they're archival
copies, with printed adhesive labels, it's possible the
disks are beyond use due to chemical problems with some
adhesives that are used on the labels. Learned that the
hard way too! Info on that can be found at langa.com, other
places I can't think of now.

Pop

message
Hello:

I have the CD's for MS Office 2000 Standard, and MS Office
1997. I had to add a hard drive to my machine and I need to
reinstall Office 2000. My rom is not reading either disks,
but it does read other disks.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top