Changing the Incoming Message format to HTML

L

Lyndie

If I send a formatted message to a group of people and
include my address among the group, I receive the message
as Plain Text. I want to see it formatted the way I sent
it out. When I have the message open and look under the
Format menu option, Plain Text/HTML/Rich Text are all
dimmed so I can't manually make the change. Can you
please help me?

Many thanks,
Lyndie
 
S

Sue Mosher [MVP-Outlook]

Outlook version? Is your address stored in your Contacts folder? Are you
sending an HTML format message or RTF?
 
G

Guest

I'm using Outlook XP, my name is in the contacts list,
and the outgoing mail format is set to HTML. Does this
give you a clue? Thanks, again :)
 
S

Sue Mosher [MVP-Outlook]

In the Contacts folder, open the item for yourself, and double-click your
underlined email address. In the dialog that pops up, make sure the format
is set to "Let Outlook decide."

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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