Chart Question

[Harry]

Recently, I find my powerpoint often stop work when I make or config the
chart.

My PowerPoint edtion is 2000, my operation system is windows 2000 pro, I
found that if my powerpoint don't work, I open task manager, then
PowerPoint.exe and Graph9.exe take up much time of cpu.

hope somebody help me, Thanks firstly.

 

[Echo S]

Thank you for including so many good details, Harry. Can you also tell us
which antivirus program are you using? I'm asking because there are some
(specifically thinking of Norton Antivirus here) that have Office plug-ins
which can cause this kind of issue.

 

[Harry]

Echo S, Thank you for your reverting, We use Symantec Antivirus now.
I don't konw the antivirus software will affect the PowerPoint.
If symantec antivirus will affect the powerpoint to make the chart, would
you like give me some solutions ?

wait for your answer.

Thank you for including so many good details, Harry. Can you also tell us
which antivirus program are you using? I'm asking because there are some
(specifically thinking of Norton Antivirus here) that have Office plug-ins
which can cause this kind of issue.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

Recently, I find my powerpoint often stop work when I make or config the
chart.

My PowerPoint edtion is 2000, my operation system is windows 2000 pro, I
found that if my powerpoint don't work, I open task manager, then
PowerPoint.exe and Graph9.exe take up much time of cpu.

hope somebody help me, Thanks firstly.

 

[Echo S]

Try disabling the Symantec Antivirus's Office Plug-in. (You'll still be
protected, so don't worry about that!) Here are instructions:

Norton Anti-Virus and Office
http://www.rdpslides.com/pptfaq/FAQ00387.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

Echo S, Thank you for your reverting, We use Symantec Antivirus now.
I don't konw the antivirus software will affect the PowerPoint.
If symantec antivirus will affect the powerpoint to make the chart, would
you like give me some solutions ?

wait for your answer.

Thank you for including so many good details, Harry. Can you also tell us
which antivirus program are you using? I'm asking because there are some
(specifically thinking of Norton Antivirus here) that have Office
plug-ins which can cause this kind of issue.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

Recently, I find my powerpoint often stop work when I make or config the
chart.

My PowerPoint edtion is 2000, my operation system is windows 2000 pro, I
found that if my powerpoint don't work, I open task manager, then
PowerPoint.exe and Graph9.exe take up much time of cpu.

hope somebody help me, Thanks firstly.

 

[Harry]

Thanks, Echo S. I read the information that you gave me. But, I use the
"Symantec Antivirus", and the program version is 8.1, scan engine is 4.2. In
this version, I can't find the configure about the Office plug-in.
But I know the reason. I will have a try. thanks a lot for your help.

Try disabling the Symantec Antivirus's Office Plug-in. (You'll still be
protected, so don't worry about that!) Here are instructions:

Norton Anti-Virus and Office
http://www.rdpslides.com/pptfaq/FAQ00387.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

Echo S, Thank you for your reverting, We use Symantec Antivirus now.
I don't konw the antivirus software will affect the PowerPoint.
If symantec antivirus will affect the powerpoint to make the chart, would
you like give me some solutions ?

wait for your answer.

Thank you for including so many good details, Harry. Can you also tell
us which antivirus program are you using? I'm asking because there are
some (specifically thinking of Norton Antivirus here) that have Office
plug-ins which can cause this kind of issue.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


Recently, I find my powerpoint often stop work when I make or config
the chart.

My PowerPoint edtion is 2000, my operation system is windows 2000 pro,
I found that if my powerpoint don't work, I open task manager, then
PowerPoint.exe and Graph9.exe take up much time of cpu.

hope somebody help me, Thanks firstly.