"...Checking for Office updates you need..." never passes 30%

X

xray_pancake

Microsoft Word crashed. I 'reported' the crash and was directed to an update.
At the update site there's the option to check my computer for updates. While
underway, a progress bar is accompanied by, "Please wait. Checking for Office
updates you need..." Trouble is, the check never passes 30%. It warns it can
take a minute over a 56k connection, but I can leave it all night, and still
30%. It's the same after I any crash and update recommendation. Any ideas?
(Firewall configuration? ZoneAlarm Pro). Stuart
 

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