checking names not checking

  • Thread starter michael montagne
  • Start date
M

michael montagne

When setting up an appointment in Outlook 2000, in the "Attendee
Availability", it is usually possible to type the first part of a name
and press enter to have that name completed and the calendar displayed
for that person. I have one user that has lost this capability. The
only setting I have found is "Automatic Name checking" in Email
options(Advanced Options). But that is checked. Something in his
profile is set to disable this feature but I can't find it.

-mjm
 
D

Diane Poremsky [MVP]

did you disable, apply, and reenable the setting you found? Does Ctrl+K
force it to resolve?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
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M

michael montagne

I mispoke, it is Outlook 2002. I unchecked the box. Tried it again.
Then rechecked the box. I didn't restart the program however. And
ctrl+K does resolve the names properly.
 
D

Diane Poremsky [MVP]

find and rename *.nk2 and see if it helps. (C:\Documents and
Settings\username\Application Data\Microsoft\Outlook. You can easily access
it by pasting %USERPROFILE%\Application Data\Microsoft\Outlook in the
Address bar of your browser or Windows Explorer.)

if not, try a new profile. control panel, mail.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
M

michael montagne

Bingo. The .nk2 file idea was not effective, but I created a new
profile and it worked correctly. Thank you.
 
M

michael montagne

That did fix the name resolution issue but "Check Names" does not run
without pressing CTRL-K.
 
D

Diane Poremsky [MVP]

go to tools, options, email options, advanced and disable, apply, then
re-enable automatic name checking.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
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