clean up customized modules + file corrupted

[Joy]

Hi
I posted sth days ago. about the issue we have with MS 2007
the issue is
we have a set of macros, and user can install the macros. also can uninstall

install is to delete customized elements like modules, map and etc in
Global.MPT and then copy elements to Global.MPT.

uninstall is to delete customized elements like modules, map and etc in
Global.MPT

these actually work well before.

but the customer told us that it is very strange that now when he uninstall
(click the uninstall button), he got some error and then file is crashed.
(give some error notice, and asked whether he wants to send report or not)


I am not clear what the user has done. What we want to do is to clean up all
customized elements. Then install. The problem is we cannot delete them in
'Global.mpt' in tools->organizer. when you choose one and click delete, it
does not delete it and nothing happens.

does uninstalling the MS project software and reinstalling it help??
how can we get a clean 'Global.mpt' like we did not customize any elements.

thank you!!

now
we renamed global.mpt, no help
then We deleted the global.mpt (in office 12/1033)
then reopen a project file, goto tools->organizer, we can still see the
customized modules in Global.mpt

we cannot delete them. and the file is corrupted,

reinstalling MS 2007 cannot help .

reach time open ms project, or install macro set, we have send error message!!

what can I do ??

thanks!

 

[Joy]

the global.mpt file we got is
C:/Program Files/Microsoft Office/OFFICE12/1033
we searched it .

is this the only one??

thanks

 

[JulieS]

Hello Joy,

You're deleting the wrong file. The user customized files are
normally hidden files installed in the Document and Settings
directory. Search for all files (including hidden) and you'll
discover the file you need to rename.

My installation shows:

C:\Documents and Settings\Julie\Application Data\Microsoft\MS
Project\12\1033

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project

 

[Joy]

it helps

thank you

Hello Joy,

You're deleting the wrong file. The user customized files are
normally hidden files installed in the Document and Settings
directory. Search for all files (including hidden) and you'll
discover the file you need to rename.

My installation shows:

C:\Documents and Settings\Julie\Application Data\Microsoft\MS
Project\12\1033

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project

 

[JulieS]

You're welcome Joy. Glad to have helped and thanks for the
feedback.

Julie