Click Reply and it takes ages!

J

JNC

Using MS Outlook 2003, WindowsXP Pro, 3.06GHz PC, 512MB RAM

When I click the reply button, the hour glass appears and it can take
up to a minute before the email composing screen appears!!

Any ideas why?

Regards

John
 
L

Lanwench [MVP - Exchange]

Have you run scanpst on your PST file to check for errors?
How big is your PST file?
Any app log errors?
 
J

JNC

Thanks again for the reply.

I did run scanpst and errors were discovered and corrected. My pst
file is 117Mb.

I noticed that if I reply in plain text or HTML without any graphics
the Reply or Forward is much quicker however, when graphics are
included in the email, it still takes an age - well, up to one minute
before the 'composing screen appears.

I'm wondering also if using Norton Internet Security 2004 could be
taking it's toll - although I don't understand why it should!

Regards

John
 
L

Lanwench [MVP - Exchange]

JNC said:
Thanks again for the reply.

I did run scanpst and errors were discovered and corrected. My pst
file is 117Mb.

I noticed that if I reply in plain text or HTML without any graphics
the Reply or Forward is much quicker however, when graphics are
included in the email, it still takes an age - well, up to one minute
before the 'composing screen appears.
Click to expand...

Are you using Word as email editor, and if so, is it faster when you disable
that?
I'm wondering also if using Norton Internet Security 2004 could be
taking it's toll - although I don't understand why it should!
Click to expand...

Nor I - but as another test you could temporarily disable the mail scanning
feature....
Regards

John


Have you run scanpst on your PST file to check for errors?
How big is your PST file?
Any app log errors?

POP3.

Regards

John

On Thu, 17 Jun 2004 10:30:46 -0400, "Lanwench [MVP - Exchange]"

What kind of mail account? POP? IMAP? Exchange?

JNC wrote:
Using MS Outlook 2003, WindowsXP Pro, 3.06GHz PC, 512MB RAM

When I click the reply button, the hour glass appears and it can
take up to a minute before the email composing screen appears!!

Any ideas why?

Regards

John
Click to expand...
Click to expand...
Click to expand...
 
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