Clip art generates no hits/no matches

[p.cosmos]

Hi,
since a couple of months (approx) Clip Art does not generate any matches. I
search for simple words like heart and flower but no respons from the Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[JoAnn Paules]

Are you online when searching?

 

[p.cosmos]

Yes, I am online.

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hi,
since a couple of months (approx) Clip Art does not generate any matches.
I
search for simple words like heart and flower but no respons from the Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Echo S]

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Yes, I am online.

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[p.cosmos]

All collections. There is no other choice than all collections.

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Yes, I am online.

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Mary Sauer]

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[p.cosmos]

The problem remains.
I have deleted all history. (I didn't see any option where I can empty the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below. And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was opened
there was no object available. Maybe a connection to the other problem?

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Mary Sauer]

I haven't installed IE8 yet. Are you saying there is no way to delete temporary
files? It would be in General tab, in IE7 there is a button "Delete...". Click
the button and there is the option to delete files.
The downloaded clips are stored in a folder in My Pictures, named Microsoft Clip
Organizer.

--
Mary Sauer
http://msauer.mvps.org/

The problem remains.
I have deleted all history. (I didn't see any option where I can empty the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below. And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was opened
there was no object available. Maybe a connection to the other problem?

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the
Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

:

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Gordon]

I haven't installed IE8 yet. Are you saying there is no way to delete
temporary files? It would be in General tab, in IE7 there is a button
"Delete...". Click the button and there is the option to delete files.

It's in the same place as it was in IE7.....

 

[p.cosmos]

I've deleted all temporary files but the problem remains.
And when I have downloaded a Clip Art item from Office Online there is no
item neither in the Microsoft Clip Organizer window (which is automatically
opened after a download) or in the Microsoft Clip Organizer picture folder.

I haven't installed IE8 yet. Are you saying there is no way to delete temporary
files? It would be in General tab, in IE7 there is a button "Delete...". Click
the button and there is the option to delete files.
The downloaded clips are stored in a folder in My Pictures, named Microsoft Clip
Organizer.

--
Mary Sauer
http://msauer.mvps.org/

The problem remains.
I have deleted all history. (I didn't see any option where I can empty the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below. And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was opened
there was no object available. Maybe a connection to the other problem?

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the
Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

:

Is the clip organizer searching in "web collections"? You can find that by
clicking the dropdown in the "search in" box in the Clipart pane. Or just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Mary Sauer]

Could be your Organizer is corrupt or broken. The Organizer has its own detect
and repair in the Help menu. You can also compact the Organizer from the Tools
menu. If that doesn't work:

Rename the Mstore10.mgc file to Mstore10.mgc old. The Organizer will create a
new catalog the next time it is opened.
The file is in a folder similar to this (hidden)
C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer (Vista)
C:\Documents and Settings\<<user>>\Application Data\Microsoft\Clip Organizer
(XP)

--
Mary Sauer
http://msauer.mvps.org/

I've deleted all temporary files but the problem remains.
And when I have downloaded a Clip Art item from Office Online there is no
item neither in the Microsoft Clip Organizer window (which is automatically
opened after a download) or in the Microsoft Clip Organizer picture folder.

I haven't installed IE8 yet. Are you saying there is no way to delete
temporary
files? It would be in General tab, in IE7 there is a button "Delete...".
Click
the button and there is the option to delete files.
The downloaded clips are stored in a folder in My Pictures, named Microsoft
Clip
Organizer.

--
Mary Sauer
http://msauer.mvps.org/

The problem remains.
I have deleted all history. (I didn't see any option where I can empty the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below. And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was opened
there was no object available. Maybe a connection to the other problem?

:

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the
Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

:

Is the clip organizer searching in "web collections"? You can find that
by
clicking the dropdown in the "search in" box in the Clipart pane. Or
just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from
the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[p.cosmos]

The repair of Organizer didn't solve the problem. But when I renamed
mstore10.mgc everything seems to be working fine again. Thank you!

Could be your Organizer is corrupt or broken. The Organizer has its own detect
and repair in the Help menu. You can also compact the Organizer from the Tools
menu. If that doesn't work:

Rename the Mstore10.mgc file to Mstore10.mgc old. The Organizer will create a
new catalog the next time it is opened.
The file is in a folder similar to this (hidden)
C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer (Vista)
C:\Documents and Settings\<<user>>\Application Data\Microsoft\Clip Organizer
(XP)

--
Mary Sauer
http://msauer.mvps.org/

I've deleted all temporary files but the problem remains.
And when I have downloaded a Clip Art item from Office Online there is no
item neither in the Microsoft Clip Organizer window (which is automatically
opened after a download) or in the Microsoft Clip Organizer picture folder.

I haven't installed IE8 yet. Are you saying there is no way to delete
temporary
files? It would be in General tab, in IE7 there is a button "Delete...".
Click
the button and there is the option to delete files.
The downloaded clips are stored in a folder in My Pictures, named Microsoft
Clip
Organizer.

--
Mary Sauer
http://msauer.mvps.org/

The problem remains.
I have deleted all history. (I didn't see any option where I can empty the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below. And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was opened
there was no object available. Maybe a connection to the other problem?

:

Empty your temporary cache, in Internet Explorer, Tools, Internet Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to the
Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

:

Is the clip organizer searching in "web collections"? You can find that
by
clicking the dropdown in the "search in" box in the Clipart pane. Or
just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate any
matches.
I
search for simple words like heart and flower but no respons from
the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per

 

[Mary Sauer]

Good news. Thanks for letting us know your success. It is appreciated.

--
Mary Sauer
http://msauer.mvps.org/

The repair of Organizer didn't solve the problem. But when I renamed
mstore10.mgc everything seems to be working fine again. Thank you!

Could be your Organizer is corrupt or broken. The Organizer has its own
detect
and repair in the Help menu. You can also compact the Organizer from the
Tools
menu. If that doesn't work:

Rename the Mstore10.mgc file to Mstore10.mgc old. The Organizer will create a
new catalog the next time it is opened.
The file is in a folder similar to this (hidden)
C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer (Vista)
C:\Documents and Settings\<<user>>\Application Data\Microsoft\Clip Organizer
(XP)

--
Mary Sauer
http://msauer.mvps.org/

I've deleted all temporary files but the problem remains.
And when I have downloaded a Clip Art item from Office Online there is no
item neither in the Microsoft Clip Organizer window (which is automatically
opened after a download) or in the Microsoft Clip Organizer picture folder.

:

I haven't installed IE8 yet. Are you saying there is no way to delete
temporary
files? It would be in General tab, in IE7 there is a button "Delete...".
Click
the button and there is the option to delete files.
The downloaded clips are stored in a folder in My Pictures, named
Microsoft
Clip
Organizer.

--
Mary Sauer
http://msauer.mvps.org/

The problem remains.
I have deleted all history. (I didn't see any option where I can empty
the
temp cache. I'm using IE 8.) My Windows firewall allows Outlook to
communicate. I can go straight to the Office site you refer to below.
And I
downloaded a Clip Art item but when the Microsoft Clip Organizer was
opened
there was no object available. Maybe a connection to the other problem?

:

Empty your temporary cache, in Internet Explorer, Tools, Internet
Options,
delete, delete files.

There should be three collections in the Organizer, My, Office & Web.

Take a look at your firewall, be certain it is allowing you access to
the
Office
site. Can you go straight to the Office site, by-passing the Organizer?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx

--
Mary Sauer
http://msauer.mvps.org/

All collections. There is no other choice than all collections.

:

Is the clip organizer searching in "web collections"? You can find
that
by
clicking the dropdown in the "search in" box in the Clipart pane. Or
just
select "all collections" (everywhere) there.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Yes, I am online.

:

Are you online when searching?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hi,
since a couple of months (approx) Clip Art does not generate
any
matches.
I
search for simple words like heart and flower but no respons
from
the
Clip
Art function inside Word and Outlook. What has happened?
I have Office 2007 with all updates.
Per