Clip Gallery error message: "Personal Database is Locked"

[dougbernstein]

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I'm running Mac OS X 10.4 (Tiger) and have Microsoft Office X for Mac. I'm on the admin account of an iMac G5 PowerPC.

Whenever I try to open Clip Art from any Office application, the Clip Gallery opens. However, an alert window immediately pops up that says
"Personal Database is Locked. Personal database must be unlocked. Do you want to unlock it?" There are only two buttons: Close and
Continue. I hit continue but nothing happens, and the Clip Gallery application closes (but doesn't actually quit).

I can't find anything at all on the web about this. Please help! Thanks very much for your time.

 

[John McGhie]

It means the Clip Gallery file itself is missing or corrupted.

Trash the clip gallery user database file and it should come good.

Hope this helps

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I'm running Mac OS X 10.4 (Tiger) and have Microsoft Office X for Mac. I'm on
the admin account of an iMac G5 PowerPC.

Whenever I try to open Clip Art from any Office application, the Clip Gallery
opens. However, an alert window immediately pops up that says
"Personal Database is Locked. Personal database must be unlocked. Do you want
to unlock it?" There are only two buttons: Close and
Continue. I hit continue but nothing happens, and the Clip Gallery application
closes (but doesn't actually quit).

I can't find anything at all on the web about this. Please help! Thanks very
much for your time.

--
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John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]