Clipart Gallery Crashes on start

D

Damon

When inserting a picture from clipart the clipart gallery crashes
every time. Any ideas on how to fix it?

This is the log report:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-07-23 15:01:17 -0600
Application Name: Microsoft Clip Gallery
Application Bundle ID: com.microsoft.ClipGallery
Application Signature: MScg
Application Version: 12.1.1.080522
Crashed Module Name: Microsoft Clip Gallery
Crashed Module Version: 12.1.1.080522
Crashed Module Offset: 0x0007ad44
Blame Module Name: Microsoft Clip Gallery
Blame Module Version: 12.1.1.080522
Blame Module Offset: 0x0007ad44
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x0007bd44 in __mh_execute_header + 0x0007AD44 (Microsoft Clip
Gallery + 0x0007ad44)
# 2 0x0007bd30 in __mh_execute_header + 0x0007AD30 (Microsoft Clip
Gallery + 0x0007ad30)
# 3 0x0008d4d4 in __mh_execute_header + 0x0008C4D4 (Microsoft Clip
Gallery + 0x0008c4d4)
# 4 0x0001285c in __mh_execute_header + 0x0001185C (Microsoft Clip
Gallery + 0x0001185c)
# 5 0x00017dc8 in __mh_execute_header + 0x00016DC8 (Microsoft Clip
Gallery + 0x00016dc8)
# 6 0x00017e6c in __mh_execute_header + 0x00016E6C (Microsoft Clip
Gallery + 0x00016e6c)
# 7 0x0001803c in __mh_execute_header + 0x0001703C (Microsoft Clip
Gallery + 0x0001703c)
# 8 0x0001810c in __mh_execute_header + 0x0001710C (Microsoft Clip
Gallery + 0x0001710c)
# 9 0x00018a04 in __mh_execute_header + 0x00017A04 (Microsoft Clip
Gallery + 0x00017a04)
# 10 0x00018bd4 in __mh_execute_header + 0x00017BD4 (Microsoft Clip
Gallery + 0x00017bd4)
# 11 0x00066ce4 in __mh_execute_header + 0x00065CE4 (Microsoft Clip
Gallery + 0x00065ce4)
# 12 0x00066b90 in __mh_execute_header + 0x00065B90 (Microsoft Clip
Gallery + 0x00065b90)
# 13 0x912dbce0 in _gHelpers + 0x912A418C (AE + 0x00002ce0)
# 14 0x912dbbe8 in _gHelpers + 0x912A4094 (AE + 0x00002be8)
# 15 0x912db9ec in _gHelpers + 0x912A3E98 (AE + 0x000029ec)
# 16 0x90143028 in .objc_class_name_IPMDFontRange + 0x8FDE34E8
(HIToolbox + 0x00034028)
# 17 0x901a2228 in .objc_class_name_IPMDFontRange + 0x8FE426E8
(HIToolbox + 0x00093228)
# 18 0x901a2174 in .objc_class_name_IPMDFontRange + 0x8FE42634
(HIToolbox + 0x00093174)
# 19 0x9019f11c in .objc_class_name_IPMDFontRange + 0x8FE3F5DC
(HIToolbox + 0x0009011c)
# 20 0x901173c8 in .objc_class_name_IPMDFontRange + 0x8FDB7888
(HIToolbox + 0x000083c8)
# 21 0x90116560 in .objc_class_name_IPMDFontRange + 0x8FDB6A20
(HIToolbox + 0x00007560)
# 22 0x9011637c in .objc_class_name_IPMDFontRange + 0x8FDB683C
(HIToolbox + 0x0000737c)
# 23 0x90146790 in .objc_class_name_IPMDFontRange + 0x8FDE6C50
(HIToolbox + 0x00037790)
# 24 0x9011781c in .objc_class_name_IPMDFontRange + 0x8FDB7CDC
(HIToolbox + 0x0000881c)
# 25 0x90116560 in .objc_class_name_IPMDFontRange + 0x8FDB6A20
(HIToolbox + 0x00007560)
# 26 0x90133460 in .objc_class_name_IPMDFontRange + 0x8FDD3920
(HIToolbox + 0x00024460)
# 27 0x901a1f10 in .objc_class_name_IPMDFontRange + 0x8FE423D0
(HIToolbox + 0x00092f10)
# 28 0x901f4cb8 in .objc_class_name_IPMDFontRange + 0x8FE95178
(HIToolbox + 0x000e5cb8)
# 29 0x901f4984 in .objc_class_name_IPMDFontRange + 0x8FE94E44
(HIToolbox + 0x000e5984)
# 30 0x901f47b0 in .objc_class_name_IPMDFontRange + 0x8FE94C70
(HIToolbox + 0x000e57b0)
# 31 0x901f46ec in .objc_class_name_IPMDFontRange + 0x8FE94BAC
(HIToolbox + 0x000e56ec)
# 32 0x000370cc in __mh_execute_header + 0x000360CC (Microsoft Clip
Gallery + 0x000360cc)
# 33 0x00036900 in __mh_execute_header + 0x00035900 (Microsoft Clip
Gallery + 0x00035900)
# 34 0x000188c4 in __mh_execute_header + 0x000178C4 (Microsoft Clip
Gallery + 0x000178c4)
# 35 0x00002660 in __mh_execute_header + 0x00001660 (Microsoft Clip
Gallery + 0x00001660)
# 36 0x00002364 in __mh_execute_header + 0x00001364 (Microsoft Clip
Gallery + 0x00001364)

PPC Thread State:
srr0: 0x0007bd44 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0007bd30 ctr: 0x9136e7d0 mq:0x00000000
r0: 0x0007bd30 r1: 0xbfffd1b0 r2: 0x00000000 r3:0x012ef000
r4: 0x00000048 r5: 0xc2a1299c r6: 0xbfffd200 r7:0x00000001
r8: 0x012fc080 r9: 0x0012f970 r10: 0x0021b040 r11:0xa0d07d04
r12: 0x9136e7d0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0xa003471c r18: 0xfa000000 r19:0xa005471c
r20: 0x0000ffff r21: 0xbfffe448 r22: 0xbfffe4b0 r23:0x0189ffb0
r24: 0x00146810 r25: 0x80000000 r26: 0x00000003 r27:0x0189fa00
r28: 0xbfffd200 r29: 0x22442422 r30: 0x00000000 r31:0x0007bab8


Thread 1:

# 1 0x9136d5b8 in _atantblEntry + 0x91192DE8 (libSystem.B.dylib +
0x000015b8)
# 2 0x913f93f0 in _atantblEntry + 0x9121EC20 (libSystem.B.dylib +
0x0008d3f0)
# 3 0x914107bc in _atantblEntry + 0x91235FEC (libSystem.B.dylib +
0x000a47bc)
# 4 0x001f5fe0 in _MerpCreateSession + 0x00000A8C (merp +
0x00002fe0)
# 5 0x001f56c8 in _MerpCreateSession + 0x00000174 (merp +
0x000026c8)
# 6 0x001f5794 in _MerpCreateSession + 0x00000240 (merp +
0x00002794)
# 7 0x001f619c in _MerpCreateSession + 0x00000C48 (merp +
0x0000319c)
# 8 0x913af658 in _atantblEntry + 0x911D4E88 (libSystem.B.dylib +
0x00043658)

PPC Thread State:
srr0: 0x9136d5b8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x913f93f0 ctr: 0x9136d5b0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080880 r2: 0x00000000 r3:0x00000372
r4: 0x5ed3a11b r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0xee6b2800 r9: 0x00000000 r10: 0x00000000 r11:0xa02dd62c
r12: 0x9136d5b0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000907 r21: 0x00000002 r22: 0xf0080e78 r23:0x00000001
r24: 0x00000000 r25: 0xa02e92b8 r26: 0xf0080930 r27:0xa02e92b8
r28: 0x00000372 r29: 0x5ed3a11b r30: 0x00000000 r31:0x913f92b8


Loaded modules:

0: Microsoft Clip Gallery (12.1.1.080522 Reg=en Loc=0x0409): /
Applications/Microsoft Office 2008/Office/Microsoft Clip Gallery.app/
Contents/MacOS/Microsoft Clip Gallery
1: Netlib: /Applications/Microsoft Office 2008/Office/Microsoft Clip
Gallery.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/
Netlib
2: merp: /Applications/Microsoft Office 2008/Office/Microsoft Clip
Gallery.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/
merp
3: MicrosoftOleo: /Applications/Microsoft Office 2008/Office/Microsoft
Clip Gallery.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/
Versions/12/MicrosoftOleo
4: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/
Office/Microsoft Clip Gallery.app/Contents/MacOS/../Frameworks/
MicrosoftComponentPlugin.framework/Versions/12/
MicrosoftComponentPlugin
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Office/
Microsoft Clip Gallery.app/Contents/MacOS/../Frameworks/
MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: MicrosoftOLE: /Applications/Microsoft Office 2008/Office/Microsoft
Clip Gallery.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/
Versions/12/MicrosoftOLE
7: MicrosoftOffice: /Applications/Microsoft Office 2008/Office/
Microsoft Clip Gallery.app/Contents/MacOS/../Frameworks/
MicrosoftOffice.framework/Versions/12/MicrosoftOffice
8: StdUrlMoniker: /Applications/Microsoft Office 2008/Office/Microsoft
Clip Gallery.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/
Versions/12/StdUrlMoniker
9: OpenTransport: /System/Library/PrivateFrameworks/
OpenTransport.framework/OpenTransport
10: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/
A/CoreAudio
11: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
12: LangAnalysis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
13: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
14: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
15: PrintCore: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
PrintCore.framework/Versions/A/PrintCore
16: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/AE.framework/Versions/A/AE
17: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
18: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
19: InstallServer: /System/Library/PrivateFrameworks/
InstallServer.framework/Versions/A/InstallServer
20: Accelerate: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Accelerate
21: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
22: libGLProgrammability.dylib: /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
23: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
24: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
25: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
26: libRadiance.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRadiance.dylib
27: libGIF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
28: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGL.dylib
29: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
30: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/
OpenGL
31: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGLU.dylib
32: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
33: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
34: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/
Versions/A/Shortcut
35: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vImage.framework/Versions/A/vImage
36: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/
A/CoreVideo
37: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
38: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
39: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
40: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
41: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
42: Metadata: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
43: Foundation: /System/Library/Frameworks/Foundation.framework/
Versions/C/Foundation
44: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vecLib.framework/Versions/A/vecLib
45: libffi.dylib: /usr/lib/libffi.dylib
46: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
47: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/
Versions/A/CoreUI
48: HIServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
HIServices.framework/Versions/A/HIServices
49: SystemConfiguration: /System/Library/Frameworks/
SystemConfiguration.framework/Versions/A/SystemConfiguration
50: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
51: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
52: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/
Versions/A/QuartzCore
53: libTIFF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libTIFF.dylib
54: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
55: ColorSync: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
56: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
57: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
58: libbsm.dylib: /usr/lib/libbsm.dylib
59: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/
AppKit
60: CoreGraphics: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/CoreGraphics
61: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
62: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
63: libRIP.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
64: libauto.dylib: /usr/lib/libauto.dylib
65: LaunchServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/LaunchServices.framework/Versions/A/
LaunchServices
66: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
67: DictionaryServices: /System/Library/Frameworks/
CoreServices.framework/Versions/A/Frameworks/
DictionaryServices.framework/Versions/A/DictionaryServices
68: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
69: HTMLRendering: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
70: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
71: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
72: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/
vecLib
73: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/
A/QuickTime
74: SpeechSynthesis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
SpeechSynthesis.framework/Versions/A/SpeechSynthesis
75: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/
Versions/A/HelpData
76: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
77: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/
Versions/A/Libraries/libGLImage.dylib
78: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/
A/AudioUnit
79: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
80: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
81: CoreText: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
82: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/
CoreData
83: libCGATS.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
84: DiskArbitration: /System/Library/Frameworks/
DiskArbitration.framework/Versions/A/DiskArbitration
85: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
86: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
87: ApplicationServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/ApplicationServices
88: libPng.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libPng.dylib
89: OpenScripting: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
90: libCSync.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
91: libcups.2.dylib: /usr/lib/libcups.2.dylib
92: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
93: CoreFoundation: /System/Library/Frameworks/
CoreFoundation.framework/Versions/A/CoreFoundation
94: libz.1.dylib: /usr/lib/libz.1.dylib
95: libJPEG.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJPEG.dylib
96: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
97: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
98: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
99: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/
Kerberos
100: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
101: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon

Operating System Information
Operating System: Mac OS X 10.5.4 (Build 9E17)
CPU: G5 (970), Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1054
Screen: 1600 x 1200, depth = 32, ltbr = 0, 0, 1200, 1600
Screen: 1280 x 1024, depth = 32, ltbr = 1600, 284, 1308, 2880

Microsoft Application Information:
Error Reporting UUID: E0518BB4-2E7F-11D9-8A50-000A95AF4BAC
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 17
 
C

CyberTaz

Hi Damon -

Framework errors are typically an indication of disk permissions being out
of Synch. Quit any programs then run Disk Utility - Repair Disk Permissions
on your startup drive. If that doesn't fix it reply with OS X & Office
version specific information as well as any additional detail you may be
able to offer.

HTH |:>)
Bob Jones
[MVP] Office:Mac
 

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