Clipart problem in Publisher 2003

[Joseph]

in the Clip Art task pane, the missing clips appear with title Dglxasset.htm.
I cannot figure out how to solve this problem. I deleted all temp. internet
files and that does not work. Some clipart is alright, but most of them
appear with the Dglxasset.htm box.

 

[Mary Sauer]

Compact the Organizer, Open the Organizer from start, Microsoft Office Tools,
Microsoft Clip Organizer, Tools, Compact. There is also a detect and repair
under the Help menu.

 

[Joseph]

Hi Mary Sauer,

Thank You for the reply. I tries to compact the files and did a detect and
repair and still the same issue. I can download clips from MS Clipart and
ther is no problem there. Very strange while some clipart work and the
majority of the other do not from MS Office. This problem occurs with Word,
Excel, Powerpoint too. Any input is well appreciated.

 

[Mary Sauer]

There are a couple of other things you can try.

Rename the main catalog Mstore10.mgc to Mstore10.old. The Organizer will create
a new catalog. You will lose any custom keywords and categories that you may
have created.
The catalog is in a folder similar to this: (Hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer

It that doesn't solve the problem, move the Internet Temporary Folder.

 

[Joseph]

Hi Mary Sauer,

Her are the files on the c: drive. I do not see a mstore10 with an ext of .mgc

crogramfiles\microsoftoffice\office11\mstore
c:\windows\prefetch\mstore.exe-276c20f8.pf
crogramfiles\microsoftoffice\office11\11033\matore10

 

[Mary Sauer]

You are looking in the wrong place, if you have WindowsXP the file is where I
posted before:
The catalog is in a folder similar to this: (Hidden)

C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer

If you have Vista it is in the same place but with a little different name but
still hidden:
C:\Users\<<your name>>\AppData\Roaming\Microsoft\Clip Organizer

You can do a computer search for Mstore10.mgc

 

[Joseph]

Hi Mary Sauer,

I found the clipart folder, but there is only the mstore10 file with no ext.
I rename it to .old and did a compact file, still not solving the issue.

Thanks,

 

[Ed Bennett]

I found the clipart folder, but there is only the mstore10 file with no ext.
I rename it to .old and did a compact file, still not solving the issue.

Your Windows is set to ignore file extensions. Adding a .old turned it
into a .old.mgc, which may or may not have confused Setup into creating
a new copy.

 

[Mary Sauer]

Go to Folder Options in the control panel, View tab, clear Hide extensions for
known file types. Go back and rename the .mgc file.

 

[Joseph]

Hi Mary,

I changed the file ext. and ther are only two files mstore files. I search
the C: drive and these are the two files, Mstore10.aw and mstore10.chm.

Thanks

 

[Mary Sauer]

I don't remember what an .aw does, but a .chm file is a help file.

If you are not looking in Application Data then you are not changing the correct
file.

To rename the catalog, follow these steps:
1. Click Start, point to Search, and then click For Files or Folders.
2. In the Search for files or folders named box, type mstore10.mgc. Click Search
Now.
3. Right-click your Mstore10.mgc file, click Rename on the shortcut menu, and
change the three-letter file name extension from .mgc to .old.

NOTE: If your computer is used by more than one person or has more than one
profile, be careful to rename only the Mstore10.mgc file that is in a subfolder
of your personal user folder (the folder with your login ID). If you are on a
network, ask for help from your network administrator if you do not understand
how to find the correct file.
4. Run Clip Organizer.

Clip Organizer creates a new Mstore10.mgc file automatically.
After Clip Organizer creates the new catalog file, you must re-import any custom
clips that you previously imported, and retype any clip property information
that you manually created.

 

[Joseph]

HI Mary,

The company I work for has two servers, one student anf the other
Administration. The student side was having the problem witht he clipart.
When I switched a computer from the student to the Admin side, the clipart
problem dissapeared. Very strange, not sure what the difference is between
servers. Any help would be appreciated. Again, Thank You for all your time
and efort.

 

[Mary Sauer]

Joseph, There are many Microsoft articles that address the Organizer and
networking. I'd hate to think what is on the student server.

Read the articles, maybe you can get some insight. (The 2002 Organizer is the
same as 2003)
Microsoft Clip Organizer 2002 Frequently Asked Questions
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OffClipOrg2002