Every time I close a Word document (all Word documents!) I get the error that the "file is in use by another application or user". Then it wants to save changes to the Normal.dom file. I've gone through my computer and deleted all Word temp files. I checked to make sure the Normal.dom file is not read only. I do keep a backup copy of the Normal.dom file in a folder, but this shouldn't have anything to do with it, right? Does anyone know how to solve this? Would re-installing Office 16 solve the problem?