Closing word

I

iamconfused04

when exiting word(2000 version running on xp) i receive this message:
file normal already exists replace original file
the only way around this is to reply yes.. otherwise a winsow appears asking
for a new file name

any suggeations would be greatl appreciated
 
S

Suzanne S. Barnhill

This is usually caused by a misbehaving add-in. The most common culprits are
the Office Plug-in in Norton AntiVirus (which can be safely disabled) and
the Microsoft Works Suite Add-in for Word (which should be uninstalled if
you're not starting Word from the Works Task Launcher).
 
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