compile error in hidden module

R

Rob

I use Act with Word 2002. Had computer go down. Did not
lose any data but had to reinstall most of my software.
Now when trying to pull up a word template in Act
(contact database) get visual basic error- compile error
in hidden module. tried your suggestion of renaming
Normal.dot file; didn't work. have no files in the
Startup path. What else do you suggest? thanks.
[email protected]
 
B

Beth Melton

Hi Rob,

A 'compile error in hidden module' means there is an error in a global
template or add-in.

Start Word using the /a switch which will bypass global templates and
add-ins. Go to Start/Run and run:

Winword /a

Note the space before the forward slash.

Then go to Tools/Templates and Add-Ins and see if there are any global
templates or add-ins listed. If so they are located in your
Word\Startup folder or Office\Startup folder. If more than one, move
them one at a time until you determine which one is causing the
problem.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be
located in the installation path for Office.

Word 2000 can have COM add-ins, those that are added in via the
Registry rather than the Word\Startup folder. To determine this, add
the COM Add-In command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

For additional troubleshooting steps see this article:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm


--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
G

Guest

Beth,
Thank you. This worked. All I had to do was delete
the "normal.dot" file. Then when back into Act (contact
database) & Word 2002, everything seems fine.
Thanks, again.
 
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