Computer freezes when trying to save a Word document in Office 200

H

Holley1232000

My computer recently started freezing whenever I try to save a Word or Excel
document. (Task Manager shows that program is not responding.) I'm not
having this problem in Powerpoint or Publisher.

Even though I reinstalled Office 2003, I'm still having this problem. Any
suggestions?
 
C

Cosmo Boolean

Holly,

I spent the weekend fixing several users systems with this problem.

In all cases the users downloaded and installed a Microsoft security
update from around 4-15-06.

Recommended FIX : Remove the security updates.

control panel, add/remove software, click on show updates box, scroll
down to the latest security updates, look for the dates around 4-15-06,
remove them, restart the computer.

The files should behave the same as before the update install.

I also suggest disabling the auto update until this is resolved.

The replies on this subject from Microsoft suggest editing the
registry files. "Not a good idea for the inexperienced."

Microsift needs to reissue a security update that fixes this problem.
Hopefully Microsoft will test it using their widely used programs
first.

This error will impact a lot of users until Microsoft releases a fix.

Regards!
 
H

Hubbie

My son lost his book report yesterday, April 24, 2006, because of the same
problem with computer freezing once he went to save his work.

He typing his report on a second computer this afternoon and the same thing
happened. We thought it was a virus, but when we ran McAlfee on both
computers, no virus was sen.
 
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