Computer overheated

C

Chantel

Computer overheated and shut down twice, “The CPU was previously shut down
due to a thermal event (overheating), Service the unit right away to resolve
thisâ€. I think that something happened to the functioning of the fan since I
restored it, could this be? Do you have any advice? Please help . . . thank
you
 
M

mmaker

Chantel said:
Computer overheated and shut down twice, "The CPU was previously shut down
due to a thermal event (overheating), Service the unit right away to resolve
this". I think that something happened to the functioning of the fan since I
restored it, could this be? Do you have any advice?
Click to expand...

Check the CPU fan and heat-sink: if the heat-sink is clogged up with
dust, the CPU can easily overheat under load, particularly in hot
weather.

Mark
 
J

JoAnn Paules [MVP]

This has nothing to do with Office...except that you will have to install it
on a new computer (if it's a retail version) soon from the sound of it.
 
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