C
cnic
Has anyone had problems downloading Office templates in Vista? I can't seem
to download on this new computer.
Just checking.
to download on this new computer.
Just checking.
J
JoAnn Paules
Define "can't seem to download on this new computer."
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
C
cnic
I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get is
a blank page. I tried downloading manually and saving to a folder to unzip,
but I get the same thing, a blank page. No download message box comes up or
anythng, just blank pages. It has to be something in Vista because it works
in XP. I just don't know what. I disabled the security and did all of the
following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for Web
pages. The Office Online ActiveX control is needed to automatically download
and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your computer.
To find out whether you are an administrator on your computer, check with
your organization's system administrator or the person who set up your
computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights should
take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates from
Office Online.
If your Internet Explorer settings are preventing the installation or use of
the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files automatically
from our Web site. Adding a Web site as a trusted site can have security
implications. For more information, you can read about URL Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet Options,
and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
for all sites in this zone
check box.
In the Add this Web site to the zone box, type http://office.microsoft.com,
and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX controlownload the {0} for Office
Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may have
disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see that
control listed, click the arrow on the Show box at the top of the Manage
Add-ons dialog box, and then select Add-ons that have been used by Internet
Explorer.
Under Settings, click Enable. You may see a message saying that you need to
restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then click
Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the compressed
file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After extracting
the file, you can double-click the template to open it in the program it was
designed for.
If the compressed file opens in a regular window, double-click the template
file, select the folder where you want to save the template, and then click
Extract. Now locate the folder in which you saved the uncompressed template,
and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the file
to disk.
blocked so I unblocked them, installed them, and tried again. All I get is
a blank page. I tried downloading manually and saving to a folder to unzip,
but I get the same thing, a blank page. No download message box comes up or
anythng, just blank pages. It has to be something in Vista because it works
in XP. I just don't know what. I disabled the security and did all of the
following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for Web
pages. The Office Online ActiveX control is needed to automatically download
and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your computer.
To find out whether you are an administrator on your computer, check with
your organization's system administrator or the person who set up your
computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights should
take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates from
Office Online.
If your Internet Explorer settings are preventing the installation or use of
the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files automatically
from our Web site. Adding a Web site as a trusted site can have security
implications. For more information, you can read about URL Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet Options,
and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
for all sites in this zonecheck box.
In the Add this Web site to the zone box, type http://office.microsoft.com,
and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
ownload the {0} for OfficeOnline
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may have
disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see that
control listed, click the arrow on the Show box at the top of the Manage
Add-ons dialog box, and then select Add-ons that have been used by Internet
Explorer.
Under Settings, click Enable. You may see a message saying that you need to
restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then click
Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the compressed
file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After extracting
the file, you can double-click the template to open it in the program it was
designed for.
If the compressed file opens in a regular window, double-click the template
file, select the folder where you want to save the template, and then click
Extract. Now locate the folder in which you saved the uncompressed template,
and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the file
to disk.
JoAnn Paules said:
J
JoAnn Paules
Any change you're trying to download a 2007 template and only have Office
2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get is
a blank page. I tried downloading manually and saving to a folder to
unzip, but I get the same thing, a blank page. No download message box
comes up or anythng, just blank pages. It has to be something in Vista
because it works in XP. I just don't know what. I disabled the security
and did all of the following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for
Web pages. The Office Online ActiveX control is needed to automatically
download and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your computer,
check with your organization's system administrator or the person who set
up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights should
take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates
from Office Online.
If your Internet Explorer settings are preventing the installation or use
of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site can
have security implications. For more information, you can read about URL
Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet Options,
and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may have
disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see that
control listed, click the arrow on the Show box at the top of the Manage
Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer.
Under Settings, click Enable. You may see a message saying that you need
to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After extracting
the file, you can double-click the template to open it in the program it
was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template, and
then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the file
to disk.
JoAnn Paules said:
C
cnic
good question
JoAnn Paules said:Any change you're trying to download a 2007 template and only have Office
2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get
is a blank page. I tried downloading manually and saving to a folder to
unzip, but I get the same thing, a blank page. No download message box
comes up or anythng, just blank pages. It has to be something in Vista
because it works in XP. I just don't know what. I disabled the security
and did all of the following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for
Web pages. The Office Online ActiveX control is needed to automatically
download and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your computer,
check with your organization's system administrator or the person who set
up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights should
take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates
from Office Online.
If your Internet Explorer settings are preventing the installation or use
of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site can
have security implications. For more information, you can read about URL
Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet Options,
and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may
have disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see
that control listed, click the arrow on the Show box at the top of the
Manage Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer.
Under Settings, click Enable. You may see a message saying that you need
to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template
again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After
extracting the file, you can double-click the template to open it in the
program it was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template, and
then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the
file to disk.
JoAnn Paules said:
J
JoAnn Paules
That's an easy this to miss. Could they make the font any smaller??
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:good question
JoAnn Paules said:Any change you're trying to download a 2007 template and only have Office
2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get
is a blank page. I tried downloading manually and saving to a folder to
unzip, but I get the same thing, a blank page. No download message box
comes up or anythng, just blank pages. It has to be something in Vista
because it works in XP. I just don't know what. I disabled the security
and did all of the following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for
Web pages. The Office Online ActiveX control is needed to automatically
download and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your computer,
check with your organization's system administrator or the person who
set up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights
should take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates
from Office Online.
If your Internet Explorer settings are preventing the installation or
use of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site can
have security implications. For more information, you can read about URL
Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet
Options, and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
zone check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may
have disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see
that control listed, click the arrow on the Show box at the top of the
Manage Add-ons dialog box, and then select Add-ons that have been used
by Internet Explorer.
Under Settings, click Enable. You may see a message saying that you need
to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template
again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After
extracting the file, you can double-click the template to open it in the
program it was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template,
and then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the
file to disk.
Define "can't seem to download on this new computer."
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Has anyone had problems downloading Office templates in Vista? I
can't seem to download on this new computer.
Just checking.
C
cnic
One was 2007, another one was 2003. I couldn't get either of them. I am
ready to throw Vista in the trash!
Ho Hum
ready to throw Vista in the trash!
Ho Hum
JoAnn Paules said:That's an easy this to miss. Could they make the font any smaller??
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:good question
JoAnn Paules said:Any change you're trying to download a 2007 template and only have
Office 2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get
is a blank page. I tried downloading manually and saving to a folder to
unzip, but I get the same thing, a blank page. No download message box
comes up or anythng, just blank pages. It has to be something in Vista
because it works in XP. I just don't know what. I disabled the
security and did all of the following, but still can't access a
template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features
for Web pages. The Office Online ActiveX control is needed to
automatically download and open Office Online templates on your
computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your
computer, check with your organization's system administrator or the
person who set up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights
should take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates
from Office Online.
If your Internet Explorer settings are preventing the installation or
use of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow
your browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site
can have security implications. For more information, you can read
about URL Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet
Options, and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
zone check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may
have disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see
that control listed, click the arrow on the Show box at the top of the
Manage Add-ons dialog box, and then select Add-ons that have been used
by Internet Explorer.
Under Settings, click Enable. You may see a message saying that you
need to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template
again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After
extracting the file, you can double-click the template to open it in
the program it was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template,
and then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the
file to disk.
Define "can't seem to download on this new computer."
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Has anyone had problems downloading Office templates in Vista? I
can't seem to download on this new computer.
Just checking.
P
Paul Ballou
I have no problems downloading any templates using Vista...What are the
templates?
--
Paul Ballou
MVP Office
http://office.microsoft.com/home
http://www.freeserifsoftware.com/
http://www.ballousgiftshop.com
templates?
--
Paul Ballou
MVP Office
http://office.microsoft.com/home
http://www.freeserifsoftware.com/
http://www.ballousgiftshop.com
cnic said:One was 2007, another one was 2003. I couldn't get either of them. I am
ready to throw Vista in the trash!
Ho Hum
JoAnn Paules said:That's an easy this to miss. Could they make the font any smaller??
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:good question
Any change you're trying to download a 2007 template and only have
Office 2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
I click the download button and it said the Active X controls were
being blocked so I unblocked them, installed them, and tried again.
All I get is a blank page. I tried downloading manually and saving to
a folder to unzip, but I get the same thing, a blank page. No download
message box comes up or anythng, just blank pages. It has to be
something in Vista because it works in XP. I just don't know what. I
disabled the security and did all of the following, but still can't
access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online
ActiveX control could not be installed on your computer.
ActiveX controls are small programs that provide additional features
for Web pages. The Office Online ActiveX control is needed to
automatically download and open Office Online templates on your
computer.
Why this problem happened
You may not have administrator rights on your computer or your
Internet Explorer settings may prevent the installation or use of the
ActiveX control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your
computer, check with your organization's system administrator or the
person who set up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights
should take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the
ActiveX control will be installed and you can automatically download
templates from Office Online.
If your Internet Explorer settings are preventing the installation or
use of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow
your browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site
can have security implications. For more information, you can read
about URL Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet
Options, and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
zone check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may
have disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see
that control listed, click the arrow on the Show box at the top of the
Manage Add-ons dialog box, and then select Add-ons that have been used
by Internet Explorer.
Under Settings, click Enable. You may see a message saying that you
need to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template
again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After
extracting the file, you can double-click the template to open it in
the program it was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template,
and then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the
file to disk.
Define "can't seem to download on this new computer."
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Has anyone had problems downloading Office templates in Vista? I
can't seem to download on this new computer.
Just checking.
M
Mary Sauer
Check your firewall too.
Have you put the Office site in your trusted zone? In IE, tools, Internet
Options, security tab. Select Trusted sites, click the trusted site button,
clear "Require server verification (https for all sites in this zone."
Type http://office.microsoft.com in the Add this website to the zone.
You can also check to see if the ActiveX component is enabled. In IE, tools,
Manage Add-ons.
Expand the show to Downloaded ActiveX Controls. Is Microsoft Office Template and
Media control enabled?
This is the URL for the control
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
Have you put the Office site in your trusted zone? In IE, tools, Internet
Options, security tab. Select Trusted sites, click the trusted site button,
clear "Require server verification (https
for all sites in this zone."Type http://office.microsoft.com in the Add this website to the zone.
You can also check to see if the ActiveX component is enabled. In IE, tools,
Manage Add-ons.
Expand the show to Downloaded ActiveX Controls. Is Microsoft Office Template and
Media control enabled?
This is the URL for the control
http://office.microsoft.com/templates/axinstall.aspx?
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
cnic said:One was 2007, another one was 2003. I couldn't get either of them. I am
ready to throw Vista in the trash!
Ho Hum
JoAnn Paules said:That's an easy this to miss. Could they make the font any smaller??
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
cnic said:good question
Any change you're trying to download a 2007 template and only have Office
2003?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
I click the download button and it said the Active X controls were being
blocked so I unblocked them, installed them, and tried again. All I get is
a blank page. I tried downloading manually and saving to a folder to
unzip, but I get the same thing, a blank page. No download message box
comes up or anythng, just blank pages. It has to be something in Vista
because it works in XP. I just don't know what. I disabled the security
and did all of the following, but still can't access a template.
This is from the website.
Template download problem
An ActiveX control could not be installed
This template could not be downloaded because the Office Online ActiveX
control could not be installed on your computer.
ActiveX controls are small programs that provide additional features for
Web pages. The Office Online ActiveX control is needed to automatically
download and open Office Online templates on your computer.
Why this problem happened
You may not have administrator rights on your computer or your Internet
Explorer settings may prevent the installation or use of the ActiveX
control.
--------------------------------------------------------------------------------
To solve this problem and automatically download templates:
If you don't have administrator rights on your computer
You must have administrator rights to to install programs on your
computer. To find out whether you are an administrator on your computer,
check with your organization's system administrator or the person who set
up your computer.
If you don't have administrator rights, you can ask your system
administrator or the person who set up your computer to download the
template for you. To do this, the person with administrator rights should
take the following steps:
Log on as Administrator on your computer.
Go to any template on Office Online.
Download a template.
Log off.
Once the administrator has downloaded the template for you, the ActiveX
control will be installed and you can automatically download templates
from Office Online.
If your Internet Explorer settings are preventing the installation or use
of the ActiveX control
Add Office Online to your list of trusted sites
When you add Office Online to your list of trusted sites, you allow your
browser to download and run ActiveX controls and others files
automatically from our Web site. Adding a Web site as a trusted site can
have security implications. For more information, you can read about URL
Security Zones.
To add the Office Online Web site to your list of trusted sites:
On the Tools menu in Microsoft Internet Explorer, click Internet Options,
and then click the Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https
check box.
In the Add this Web site to the zone box, type
http://office.microsoft.com, and then click Add.
Click OK twice.
Click this link to reinstall the ActiveX control
Office Online
Unblock the ActiveX control
If you are running Microsoft Windows® XP with Service Pack 2, you may have
disabled the ActiveX control at one time.
To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control. If you do not see that
control listed, click the arrow on the Show box at the top of the Manage
Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer.
Under Settings, click Enable. You may see a message saying that you need
to restart Internet Explorer for the change to take effect.
Click OK twice.
When you have changed these settings, try downloading this template again.
--------------------------------------------------------------------------------
To download this template manually without solving this problem:
Click Download Now below.
In the File Download dialog box, click Save.
Select the folder where you want to save the compressed file, and then
click Save.
Open the folder where you saved the compressed (.cab) file, and then
double-click the file.
Use one of the following methods to extract the template from the
compressed file:
If the file opens in WinZip® or another decompression program, use the
program to extract the template from the compressed file. After extracting
the file, you can double-click the template to open it in the program it
was designed for.
If the compressed file opens in a regular window, double-click the
template file, select the folder where you want to save the template, and
then click Extract. Now locate the folder in which you saved the
uncompressed template, and then double-click the template to open it.
This will begin the download process. If prompted, choose to save the file
to disk.
Define "can't seem to download on this new computer."
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Has anyone had problems downloading Office templates in Vista? I can't
seem to download on this new computer.
Just checking.