Hi Mary Kay,
The active connectors are only available when you're working inside of a MS Office Drawing Canvas (work area) Insert=>Picture=>New
Drawing will create a canvas.
You can use the autoshape line tool and manually 'group' a line with an autoshape (including a text box) outside of a drawing
canvas.
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I am using Word 2002, and I am trying to connect text boxes, but the
connector lines are dimmed. >>
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Let us know if this helped you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx