Console error - CGBitmapContextGetData: invalid context

[HPM]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I receive the following console error (or a variation thereof) repeatedly when opening Word, Excel or Powerpoint:

4/7/08 3:41:37 pm Microsoft Word[579] CGBitmapContextGetData: invalid context

I have tried removing the normal template and g=deleting Word preferences and restarting, but the error message persists.

Any help would be appreciated.
TIA

 

[John McGhie]

Yeah: We have no idea what is causing that. Or what to do about it.

It "might" be a font problem. Have you followed all the various hints about
Fonts you can find in here? Particularly the ones about deleting and
rebuilding the fonts cache?

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I receive the following console error (or a variation thereof) repeatedly when
opening Word, Excel or Powerpoint:

4/7/08 3:41:37 pm Microsoft Word[579] CGBitmapContextGetData: invalid context

I have tried removing the normal template and g=deleting Word preferences and
restarting, but the error message persists.

Any help would be appreciated.
TIA

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[HPM]

Hi and thanks for responding - I tried deleting and rebuilding the font cache (using FontNuke) but it did not help. The console error messages still appear and repeated 11 times for Excel, 162 times for Powerpoint and the Word error message count varies each time the program is started - 216, 231 and 288 times the last 3 Word restarts.

TIA

 

[John McGhie]

Sorry. The only thing I can suggest is that we wait for the Service Pack
that's just about to come out.

Hi and thanks for responding - I tried deleting and rebuilding the font cache
(using FontNuke) but it did not help. The console error messages still appear
and repeated 11 times for Excel, 162 times for Powerpoint and the Word error
message count varies each time the program is started - 216, 231 and 288 times
the last 3 Word restarts.

TIA

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[HPM]

Will do and will report back then unless something else comes up in the meantime.

Thx.

 

[HPM]

I just installed the SP 12.1 update and still receiving the console error
messages in Word, EWxcel and Powertpoint - i.e. the update appears not to
have helped at all. I tried reparing permissions and even deleted font
caches again.

The console error (or a variation thereof) repeats many times (in some case
hundreds) when opening Word, Excel or Powerpoint:

4/7/08 3:41:37 pm Microsoft Word[579] CGBitmapContextGetData: invalid
context

Any ideas?

 

[HPM]

After installing the new OSX update 10.5.3, the same console error messages persist.

So OSX and Office 2008 have now both been updated without solving this.

Any ideas/suggestions would be welcome.

TIA

 

[fontace]

I confirm that I get the same problem on my MPB Penryn. FYI, I have made a fresh install of OS X 10.5.3 and Office 2008 12.1...

There is a real problem with this version of Office!

 

[HPM]

Anyone have any suggestions other than live with this?

 

[John McGhie]

Nothing sensible...

If you change the graphics card it won't happen...

If you do things to the Core Graphics setup it won't happen... (but you'll
probably disable your display!!)

It seems that OS 10.5 changed a few things in Core Graphics. The way
Microsoft Office is calling them is supposedly legal, but the new engine
doesn't like it and is issuing these warning messages.

If you ignore them, your system will keep running just fine. If you try to
fix, there's a chance of something nasty happening. So I would ignore them.

Cheers

Anyone have any suggestions other than live with this?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[HPM]

Just curious, is this problem endemic to all Macs or just intel-based systems like my MacBook Pro?

 

[John McGhie]

I don't know. OS 10.4 doesn't do it.

I believe it affects all OS 10.5 systems -- perhaps only 10.5.3 and above.

Apple changed the behaviour of some of the Core Graphics APIs.

Cheers

Just curious, is this problem endemic to all Macs or just intel-based systems
like my MacBook Pro?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[shenry]

just down loaded 10.5.4 not fixed in OS X 10.5.4 maybe someday...

 

[jon]

This is not acceptable. I trashed Word and go on with OpenOffice. MS, you lose.

 

[John McGhie]

Lose what? They already have your money, and now they don't have to support
you

Come on guys: get a sense of proportion Ranting at (or about!)
Microsoft in here achieves nothing at all, except to make the rest of us
feel happy that we do not suffer your problem. Microsoft is not reading
here

Cheers

This is not acceptable. I trashed Word and go on with OpenOffice. MS, you
lose.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[patticrozier]

Were there any developments to this?

I am experiencing the same problem with my Mini-Mac and Word