constant crashing

D

Don Walker

anyone have any problesm with installing the product and
then having it crash all the time? I am trying to run FP
2002 with XP as the OS. I ran 2002 in an earlier install
on this computer without any problems using MS 2000
Professional.

Any ideas? Would a reinstall possibly help?
 
D

Don

Thanks!

I am up to date on the OS, but I have not looked at FP
yet to see if there were any updates. Will check this
next.
 
S

Stefan B Rusynko

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office




| Thanks!
|
| I am up to date on the OS, but I have not looked at FP
| yet to see if there were any updates. Will check this
| next.
|
|
|
| >-----Original Message-----
| >Have you installed all of the updates,
| >for both FrontPage and the OS??
| >
|
 
K

Ken

Any success? I'm having the same problem. Upgraded to FP 2002 (and updated
to SP-2) on an XP-Pro OS (with all upgrades). Deleted the recommended
files. Uninstalled FP, reinstalled, still same problem. I get it regularly
with Insert | Web Component | Link Bars. When I add the links I want & hit
Finish FP crashes.

Ken
 
D

Don

Ken,

-----Original Message-----
Any success? I'm having the same problem. Upgraded to FP 2002 (and updated
to SP-2) on an XP-Pro OS (with all upgrades). Deleted the recommended
files. Uninstalled FP, reinstalled, still same problem. I get it regularly
with Insert | Web Component | Link Bars. When I add the links I want & hit
Finish FP crashes.

Ken





.
 
D

Don

Ken,

I got a reply from MS and sent them more info. They
came back with a response.

Send me an email to [email protected] and I
will send (forward) you the response I got. I don't
think it will work for me because I already am using IE
6.0.

Don
 
R

Rod Potter

Ken and Don: Do either of you have a desktop theme type program installed
such as Windowblinds. I had same problems until I uninstalled Windowblinds,
then FP worked fine. Would crash on inserting any components, trying to do
save-as, etc.
 
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