Contact history is doubling all history items in BCM 2003?

J

Jake

Two questions...

1. History items are recored twice, one is the original email message and
the other is a business note. Did I do something to initiate this?

Also, are there any conflicts in having duplicate contacts in BCM and
Outlook Contacts? The reason I have duplicate contacts is because I cannot
sync BCM contacts with my phone, only Outlook contacts.
 
S

sunorain

1. That's normal AFAIR. If you delete email message - journal / history
record will retain. It has an advantage sometimes.

2. That's not good from any point of view. You better buy another mobile :)
I'm almost serious - good sync program must (and does) allow syncing with
ANY Outlook folders, for example Chapura for Palm-based combos, Nokia PC
Suite for Nokia mobiles, etc. All of them will allow syncing of BCM business
contacts (not accounts in practical sense) with mobile phone. Anyway you
should start with indicating your phone model - may be you simply do
something wrong.
 

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