Contact Manager re-intall

[Peter N.]

After choosing not to use BCM (Business Contact Manager)
when I first started with Outlook 2003 I now find myself
interested in using it.

How do I activate it? I have reinstalled BCM a number of
times but I am probably overlooking something simple but
I find there are no menu items, dialog box, comm or other
add-ins that will allow me to turn it on.

Any suggestions are greatly appreciated.

 

[Patricia Cardoza - [MVP Outlook]]

Do you have an Exchange account in your profile? If so, BCM won't run.
You'll have to create another profile with either a POP3 or IMAP4 account or
no email account at all. Then BCM shuld load.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

 

[Peter N.]

All email accounts are POP3. When I had first started
Office 2003 I had clicked on the NO button on the splash
screen that originally gave me the option to use BCM. So
it seems there should be a switch somewhere to reverse
that decision. One thing I have not tried is an uninstall.

 

[Patricia Cardoza - [MVP Outlook]]

Do a search for the following reg key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.Busine
ssSolutions.eCRM.OutlookAddIn.Connect.1

Find the DWORD LoadBehavior and change it to 3.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

 

[Patricia Cardoza - [MVP Outlook]]

That should have done it. If you create a new profile, does it load?

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***