Contact not indexed

A

Andrea Moro

Hy guys

I had problems with a pst so I created a new file and exported the
content of the previous one into the new one.
A part from some mail lost (don't really know why), the worst thing is
that the contacts aren't indexed.

If I try to look for a contact name I don't get result, but if I
scroll down to the contact starting letter the element is there.

I've tried to perform some search without results, as well as look
into the help, or browse into the option. Nothing useful. At least I
don't find anything. Maybe some wrong research.

Anyone has some idea on how to solve this?

Thanks
Andrea

P.S old file is impossible to open, and a scanpst despite do some
reparis, doesn't solve the problems.
 
R

Russ Valentine [MVP-Outlook]

Never export or import Outlook data. If you need a new PST file, copy the
information you need from the old one into the new one.
 
A

Andrea Moro

Thanks for the info. Unfortunately I 've done it, and the old file was
inaccessible at all.
Outlook hang up when try to access it again.

I solved reopening all 350 contact and pressing save and close.
This created a new "internal" index and now the search work fine.

I guess MS will improve this export functionality. They lost the 2007
train ... and from what I heard Outlook suffer of this from a long
time.

Andrea
 
R

Russ Valentine [MVP-Outlook]

I doubt it. Exporting and importing have never worked. I know of no plans to
change that.
 
A

Andrea Moro

The same of mine ... regular in both IE and Firefox. By the way, I did
some changes to HTML code .... now should be fine.

Andrea
 

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