contacts duplicating

[Pastor John]

sometimes when i have contact information changes emailed to me, when i add
them to an existing contact, a box comes up asking me if i wan't to make the
changes to the contact that is already there. other times, the box does not
come up and it just duplicates the contact, thus giving me two contacts, one
with the old info and the other with the new. why would the change box come
up on some and not on all?

thanks for your help!

 

[Leonid S. Knyshov // SBS Expert]

sometimes when i have contact information changes emailed to me, when i add
them to an existing contact, a box comes up asking me if i wan't to make the
changes to the contact that is already there. other times, the box does not
come up and it just duplicates the contact, thus giving me two contacts, one
with the old info and the other with the new. why would the change box come
up on some and not on all?

thanks for your help!

Regular contacts or BCM contacts?

The duplicate contact might be sufficiently unique for Outlook not to
trigger the box.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
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