Contacts not appearing in e-mail

[dlowrey]

I recently re-installed Windows XP and Office 2003 on my computer.

When I started up Outlook, I connected to my original PST file and deleted
the empty "default" file that Outlook created when I first started it.

Everything appears fine except that when I compose a message, and click the
"To:" button to pull an address up from my contacts, my contacts do not
appear.

The only option in the "Show names from the:" drop box is "Outlook Address
Book" and that is empty.

My contacts ARE there, I can open them up and view them.

Any ideas?

Dave

 

[Sue Mosher [MVP-Outlook]]

Bring up the Properties dialog for your Contacts folder and make sure the
Outlook Address book box is checked.

 

[dlowrey]

That worked. Thanks Sue!

I wonder why that isnt set by default? What is the use of having contacts if
you cant access them?

Dave

 

[Sue Mosher [MVP-Outlook]]

It has to do with how you configured your mail profile. Outlook does not
show secondary contacts folders in the OAB unless you explicitly add them,
and that was a secondary contacts folder before you changed the default
delivery store.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers