Conversion not working

[Garnet]

Very frustrated now after many attempts at converting my trial version of
Office 2007.

Whenever I open an Office product I get the conversion pop up but when I
press the "Convert" radio button, nothing happens. So...

I went to the activation icon placed on my desktop and request a key,
followed the rest of the directions....nada. It looks like its processing
then nothing else happened.

I was finally able to order a product key through digital river but have yet
to receive an activation key. All I received was another product key which
will install the trial version AGAIN!

I've spent $375 and I have a product I cannot use...please help.

Thanks

 

[Carey Frisch [MVP]]

How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

Very frustrated now after many attempts at converting my trial version of
Office 2007.

Whenever I open an Office product I get the conversion pop up but when I
press the "Convert" radio button, nothing happens. So...

I went to the activation icon placed on my desktop and request a key,
followed the rest of the directions....nada. It looks like its processing
then nothing else happened.

I was finally able to order a product key through digital river but have yet
to receive an activation key. All I received was another product key which
will install the trial version AGAIN!

I've spent $375 and I have a product I cannot use...please help.

Thanks

 

[Garnet]

Thanks for responding.

I've followed all the directions on the page you pointed me to, however,
when I click "convert" on the activation pop up that appears when I open an
Office 2007 application, nothing happens!

I used the Activation Wizard that is installed on the desktop when the
product was installed and I thought I purchased an activation key but I was
sent a key via email that installs another trial version of the product!

When I've responded that I can't activate the product I receive an email
telling me to take the steps that I've just taken without success; the same
steps you pointed me to.

 

[Zahur]

It happens if your systems doen't meet the requirements or due to some
corrupted file in Office truial edition. If you have full installation media,
try reinstalling the software.

 

[Garnet]

Thanks for the response.

I don't have the full installation CD, MS Office 2007 came installed on the
laptop.

Not sure if this is related but since I first got the machine and fired up
Outlook I got a popup prompting me to install the Business Contacts Manager.
I don't really need that but I finally clicked "install" hoping at least to
get rid of that popup. That app won't install, the only message I get is that
I get a popup that tells me BCM didn't install.

 

[mwb]

Hi,

I was wondering if you are still strugling with this problem or that you
found a solution. I have the same problem. I downloaded the trial verion and
in the mean time, I got the full version. The thing is, just like you I
cannot fill out the key, because when I click on Convert, nothing happens.

Marco

 

[Garnet]

No, no solution at all. I'm really stuck on this. I haven't had a whole lot
of time to work on it either and have been borrowing someone elses laptop but
that arrangement goes away soon. I have paid for something, I didn't receive
it and there is nobody who can help me...the cost of doing business in the
digital age, it sucks.

 

[mwb]

I have been playing around to solve this problem this weekend and what worked
for me was to run the setup program and choose "repair". After rebooting, I
reran the setup program and chose "convert". This worked like a charm. Hope
it helps.

Marco