Converted back to Outlook 2007 from 2010.. really annoying problem

T

Teriaki

I just switched back to Microsoft Office 2007 from 2010 due to issues. Now
when I converted back, my Outlook ALWAYS displays this message when I open it.

"The mail profile "Outlook" was created with a newer version of Outlook and
might contain information that is not compatible with your current Outlook
version. If you experience problems with this profile, you can create a new
profile. In Windows Control Panel, open mail, then click Show Profiles, and
then click add."

Now I have tried several things:
1. delete my old profile and RE-make it, although it was working perfectly
fine.
2. looked through all of my settings.

I CANNOT find a way to turn off this godforsaken message that pops up EVERY
FRIGGIN TIME I open Outlook. It drives me nuts, and I would love to find out
how to turn this off.

PLEASE help.
 
R

Roady [MVP]

Did you recreated your mail profile or did you only remove the email account
and then added it again?
I just tried it and recreating the mail profile solved it for me.
 
K

KND

There must be an easier way, because my PST is stored on a NAS and i just
de/installed 2010 on my primary computer. When i went back to 2007, i got tis
message, but only on this machine. When i open the same PST with the Office
2007 installation on my netbook, it starts without this warning. So, maybe
just a registry key ?

knd
 
B

Brian Tillman [MVP - Outlook]

There must be an easier way, because my PST is stored on a NAS and i just
de/installed 2010 on my primary computer. When i went back to 2007, i got
tis
message, but only on this machine. When i open the same PST with the Office
2007 installation on my netbook, it starts without this warning. So, maybe
just a registry key ?

Keeping a PST on a network device is not supported and can lead to PST
corruption.
 
P

pgonza02

I agree.
Having the same issue here.

KND said:
There must be an easier way, because my PST is stored on a NAS and i just
de/installed 2010 on my primary computer. When i went back to 2007, i got tis
message, but only on this machine. When i open the same PST with the Office
2007 installation on my netbook, it starts without this warning. So, maybe
just a registry key ?

knd
 
K

Kzd

Teriaki said:
I just switched back to Microsoft Office 2007 from 2010 due to issues. Now
when I converted back, my Outlook ALWAYS displays this message when I open it.

"The mail profile "Outlook" was created with a newer version of Outlook and
might contain information that is not compatible with your current Outlook
version. If you experience problems with this profile, you can create a new
profile. In Windows Control Panel, open mail, then click Show Profiles, and
then click add."

Now I have tried several things:
1. delete my old profile and RE-make it, although it was working perfectly
fine.
2. looked through all of my settings.

I CANNOT find a way to turn off this godforsaken message that pops up EVERY
FRIGGIN TIME I open Outlook. It drives me nuts, and I would love to find out
how to turn this off.

PLEASE help.

Yeah annoying, I don't want to recreate my working profile either. There has
to be a registry hack for this. Isn't the registry the only place the profile
exists anyway? Either tell it that the profile was created in 2007 or tell it
to stop checking/nagging.

In this state, though mail works fine, if you try to initiate a new message
before outlook is running, it seems to fail to create the new message, as the
nag dialog seems to interrupt the new message event.
 
R

Roady [MVP]

That is because the mail profile information in not stored within the
pst-file. Currently, recreating the mail profile is the only way to get rid
of the error message and has already been the recommended approach for
either version of Outlook.

Also, connecting to pst-files stored on a network share is not supported nor
recommended as it could lead to data corruption or even data loss.
 
R

Roady [MVP]

There is no supported approach for that. There might be a change when the
final version of Outlook 2010 gets released but due to the amount of changes
in the profile configuration, making Outlook 2010 mail profiles fully
forwards compatible with Outlook 2003 and Outlook 2007 might not be
possible. Even though your mail profile seems to be working after the
downgrade, there are still some keys "under the hood" that are missing and
could cause later mail profile corruption or other errors. That is also the
reason why you should not use BETA software on a production machine against
production data.



-----
 
B

Brett H

1)Download BackRex Back for Microsoft Outlook (30 day demo)
http://www.office-addins.com/-outlook-addins/outlook-backup.html

2)Backup your profile with BackRex Backup.

3)Goto Control Panel -> Mail -> Show Profiles and Copy current profile to
new profile eg "Outlook1"(safety step!)

4)Delete/Remove original profile, eg. "Outlook"

5)Create/Add new profile called "Outlook"

6)Open Backrex Backup again and restore your profile

7)Open Outlook 2007 and test!

8)If success delete "Outlook1". If fail delete "Outlook" and use "Outlook1"
profile.

Hope this works for you.

Enjoy!
 
R

Robert Bendett

Brian Tillman wrote on Tue, 12 January 2010 09:3
Robert said:
The instructions found here worked for me.

http://ajsystems.com/kb/index.php?article=232

Thos instructions are faulty because they advise importing from a PST.


--
Brian Tillman

[MVP-Outlook]
http://forums.slipstick.co


I followed these instruction and it worked perfect for me. I no longer get the mail profile message after downgrading from 2010 back to 2007, and everything appears to be working correctly. So it may be of help to others..
Submitted using http://www.outlookforums.com
 
B

Brian Tillman

Robert said:
Brian Tillman wrote on Tue, 12 January 2010 09:31
I followed these instruction and it worked perfect for me. I no longe
get the mail profile message after downgrading from 2010 back to 2007
and everything appears to be working correctly. So it may be of help t
others.

All those instructions do is help you create a new mail profile, whic
others suggested prior to your post and which the original poste
rejected, saying he didn't want to create a new profile. Moreover
those instructions state to import from a PST which is usually not th
proper way to bring Outlook data into Outlook. Typically, one simpl
opens the existing PST
 
R

Robert Bendett

Brian Tillman wrote on Tue, 12 January 2010 10:5
Robert said:
Brian Tillman wrote on Tue, 12 January 2010 09:31
I followed these instruction and it worked perfect for me. I no longer
get the mail profile message after downgrading from 2010 back to 2007,
and everything appears to be working correctly. So it may be of help to
others.

All those instructions do is help you create a new mail profile, which
others suggested prior to your post and which the original poster
rejected, saying he didn't want to create a new profile. Moreover,
those instructions state to import from a PST which is usually not the
proper way to bring Outlook data into Outlook. Typically, one simply
opens the existing PST.


--
Brian Tillman

[MVP-Outlook]
http://forums.slipstick.co
 
E

eph61820

Windows XP SP3 - This works and takes away the message.
1. Obtain a copy of the Outlook .pst back up tool.
2. Backup your pst file.
3. Use windows search (reveal hidden files, etc) and search files and
folders for *.pst, to verify that you backedup your .pst file.
4. Rename that backup file to something like, "Outlookbkup.pst" and
remember the location of the file. Close Outlook and keep it closed.
5. Goto Control Panel, open Mail.
6. Goto Profiles. Select the OUTLOOK profile and select remove and hit okay.
7. Add and name the new profile 'Outlook'. Close
8. Open Outlook 2007 and let the new profile and prompts go until email
creation, and hit cancel. Immediately close Outlook 2007 (you were
initializing the profile).
9. Using Windows Search, find files and folders by revealing hidden, etc
(*.pst) and you should now see 2 copies of .pst files.
10. Copy your backup to the default user folder where the smaller new
profile is.
11. Delete the NEW Outlook.pst and rename your backup, "Outlook.pst". Close
12. Open Outlook 2007 and you will be prompted with a message that it
cannot find the default .pst and a browse box will pop up. Type in (I copied
it from earlier into notepad... so I did not have to type it again) or paste
the directory listing where your profile is located (docs and users, etc) and
the last phrase will be \Outlook\Outlook.pst and follow the prompts.
13. Outlook will tell you to restart outlook. You have no choice, it does,
and when it reopens, your .pst has been imported and you will have to do 2
things...
a. Creat the email account (with your settings)
b. Open Options and go to Mail Format, select signature, and re-align
your signature file by filing in the fields that have been defaulted to
'none'. Close
14. Test email through Outlook account settings.
15. Start a NEW message (checking signature file - if you had one), and
close.
16. Close Outlook and re-open.
17. Stupid message gone, no data loss, and all your settings back the way
they were.
 
O

Orione

Finally, ITS WORKING.... I followed your steps and my Outlook 2007 is running
again without the annoying pop up!! Thank you.
 

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