S
Salad
Hi. I don't have Outlook on my PC and am trying to help someone that
does....over the phone lines, not in person. She wants to get all of
her e-mail, both sent and received, onto a CD and transfer it to another
PC and have access to those messages on the new PC.
I had her look in Tools/Options and she found a file that has an
extenstion of .PST (I believe). It pointed to the folder C:\Mail.
There were 2 files there; Archive.PST and HerEmailName.PST. I had her
copy those 2 files onto the CD. But I'm unsure if those 2 files are
both her sent/received files.
Could you help me verify that I had her copy the correct files? And if
so, how does she set them up on her new computer to use? If not, can
you tell me where the files are that stores her e-mail messages? Thanks.
does....over the phone lines, not in person. She wants to get all of
her e-mail, both sent and received, onto a CD and transfer it to another
PC and have access to those messages on the new PC.
I had her look in Tools/Options and she found a file that has an
extenstion of .PST (I believe). It pointed to the folder C:\Mail.
There were 2 files there; Archive.PST and HerEmailName.PST. I had her
copy those 2 files onto the CD. But I'm unsure if those 2 files are
both her sent/received files.
Could you help me verify that I had her copy the correct files? And if
so, how does she set them up on her new computer to use? If not, can
you tell me where the files are that stores her e-mail messages? Thanks.