Okay, I've exhausted many self help avenues so hopefully someone here can help me out. In Outlook 2010 BCM, I've kept it simple. My tabs are Accounts, business contacts, and leads. In the leads area I've created custom field entries to suit my needs and also created one user page that I named "Health Info". This page was created from the ground up and is very useful for what I do. When a lead becomes a client I convert that record into a "business contact". When I open that contact under the "business contact" tab the page that I created disappears and is nowhere to be found. If I enter the form layout the only options I have are to use new user defined pages, "health info" is not there. Now if I convert that record back to a "lead" the "health info" page is available again and is populated with the correct data. I can't figure out a way to get "Health info" to display in business contacts. I would love to be able to bring the data that's in my "health info" user page over to the business contact secion but I just can't figure it out. Any help would be greatly appreciated. Thank you in advance.