Corrupt Normal.dot template in Word 97

[Mike Nyamazana]

My Word 97 program will not start up due to the error.
How can I get around this problem because I can not do
type in documents. Assistance will be greatly appreciated.
All the other programs are working ok eg Excel, Powerpoint
etc.

 

[Charles Kenyon]

Rename normal.dot (in Windows with Word closed).