corrupt outcmd.dat file

[mrun798]

Hello everyone,

We have a few users here that have Outlook problems come up every
couple of months or so (Outlook locks up or is slow when responding to
emails). In all these cases, the OUTCMD.DAT file has usually grown to
1 or 2 MB. After I rename the file (OUTCMD.OLD for example) and
restart Outlook, they're back working ok...until the file expands
again. Any idea what might be causing this and what we might be able
to do to stop this ? Users are on Windows XP SP2 and running Outlook
2000.

Thanks in advance for any help -

 

[neo [mvp outlook]]

What type of 3rd party programs are installed that create/delete
menu/toolbars in Outlook?

 

[mrun798]

Thanks for your response, neo. There are no 3rd party programs
installed that I'm aware of. Are there any in particular I should be
looking for ?

 

[neo [mvp outlook]]

None in particular. Just wanted to you focus on what creates/deletes menu
bars in Outlook. This will cause the file to grow and eventually corrupt.