"could not change document template"

[Larry Sulky]

My user has begun getting this message when she tries to attach a
template:

"Could not change document template."

It does not matter which template she tries, and these are templates
that she can use as add-ins without a problem. However, the one
template she really needs has a function that she also really needs
that can only operate when the template is attached, not added-in.
This problem has only arisen in the last month or so.

This is Word 2003 running on XP. We've set security to Low. We've
deleted normal.dot. We've insured that other office applications are
not running. We've ensured that the template to be attached is not in
the add-in list at all. We've reinstalled Word.

I've looked all over the Weeb and can find no firm resolution to this.
Any ideas, anyone?

 

[Doug Robbins - Word MVP]

Is the "document" to which she is trying to attach the template already a
template itself?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[Larry Sulky]

Is the "document" to which she is trying to attach the template already a
template itself?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.










- Show quoted text -

Nope. Just a regular document.

No one else on the team has this problem. Neither did she, until
recently. (Actually, she hadn't done this task for a few months, so it
could have gone bad some time ago without her knowing. But she used to
do it all the time.)

Registry issue, maybe?

---larry

 

[Doug Robbins - Word MVP]

Exactly how is she trying to change the template? Via the Templates and
Add-ins item on the Tools Menu? Or, something else?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

Is the "document" to which she is trying to attach the template already a
template itself?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com"Larry









- Show quoted text -

Nope. Just a regular document.

No one else on the team has this problem. Neither did she, until
recently. (Actually, she hadn't done this task for a few months, so it
could have gone bad some time ago without her knowing. But she used to
do it all the time.)

Registry issue, maybe?

---larry

 

[Larry Sulky]

Exactly how is she trying to change the template?  Via the Templates and
Add-ins item on the Tools Menu?  Or, something else?

--

Through Templates and Add-ins.

--L