Crash when copying tasks from inserted project

[MarshallR]

Project crashes when I copy tasks (Ctrl + C) in a
consolidated project, where the tasks are from an inserted
project. This is an error known by Microsoft and they
advise that a fix is available (see this link for the
knowledgebase article:
http://support.microsoft.com/default.aspx?kbid=329665
Does anyone know where I can get the fix from without
having to jump through hoops?
Any help greatly appreciated.

 

[Mike Glen]

Hi Marshall,

Welcome to this Microsoft Project newsgroup

As the article says - contact Microsoft Support. If you quote the article
they should not charge you for the hotfix.

FAQs, companion products and other useful Project information can be seen at
this web address: <http://www.mvps.org/project/>

Hope this helps - please let us know how you get on

Mike Glen
MS Project MVP

 

[MarshallR]

Thanks Mike - will try and see how it goes.

-----Original Message-----
Hi Marshall,

Welcome to this Microsoft Project newsgroup

As the article says - contact Microsoft Support. If you quote the article
they should not charge you for the hotfix.

FAQs, companion products and other useful Project information can be seen at
this web address: <http://www.mvps.org/project/>

Hope this helps - please let us know how you get on

Mike Glen
MS Project MVP




.

 

[Mike Glen]

You're welcome, Marshall - good luck!


Mike Glen
MS Project MVP

 

[Matt S.]

I must point out, there is a hot available as the other gentlemen stated. But
be aware, Microsoft Project does not handle copy/paste vary well. You can
thank the database structure for this.

Microsoft recommend that you shy away from using this function as much
as possible as the engine does not handle it well. This is linked the various
relationships going on in the backend database that gets copied over as
well.

Using this feature could cause even more problems down the road if you
used extensively. Try using templates instead of copying and pasting.

Just another warning to throw on the table for you all.