Crashing bug when creating a rule.

J

jimstumbo

I have not figured out how to pass this bug onto MS without having to pay at
least $99, so I will put it here.

I want to create a rule that will send email from a list of people to a
specified folder. To get the names, I first open up a new email, and add a
distribution group to the TO field. I then expand the group, and copy all
the names.

I then go into create a new rule, and in the section for people or
distribution group, I paste in the list of names that I copied earlier. When
I click OK, it tries to verify the names, and cannot locate them, and I click
on Show More Names to bring up the contact list. Each name is highlighted
one at a time, so I click on the name, click ok, then it does it for each
name in the list.

After all the names have been resolved, I change the folder that I want the
mail delivered to. I have tried both Inbox and other folders, makes no
difference. I then click on finish, and it crashes and has to restart
Outlook 2007. If I do not cut and paste the names, and instead just click on
each one to add them to the list of contacts that I want to redirect, it
works fine.

----------------
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J

jimstumbo

I have the CRM Client for Exchange (online only) installed. If I uninstall
the CRM Client for Exchange, then the problem goes away. So something
between the CRM Client for Exchange (online only) and Exchange 2007 is
causing the crash.

Jim
 
R

Roady [MVP]

First of all, don't use the suggestion feature for reporting general issues.
I have not figured out how to pass this bug onto MS without having to pay
at
least $99, so I will put it here.
Bug reports are free of charge if they indeed are bugs. There is nothing in
your post that indicates that this is a bug and not just a local system
issue. Did you try reproducing it in Outlook Safe Mode and on another system
already? I cannot repro your issue by the steps you provided so it is either
indeed an issue local to your machine or you are leaving out critical steps
and configuration information.



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