creating contact details and records of letter mial shots

A

Allan Alpine

i want to down load or copy e.g contact, addresses and imformation on
planning applications to local authority (we are able to do this no problem
as it is public records). Which application is it best to paste in then using
the imfo produce a standard letter inputting automatically certain details
into specific fields i.e put contact name address description of works
planning application number. On sending this letter out we would like to
produce a record of when sent and the response. We would also like to produce
a check if ever we did another mail shot that as certain fields are filled in
we would be alerted that this address or person or application number has
already recieved a letter, as we would not like to annoy people.
 

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