Creeping lables

T

TomC

Here is a weird one for you. My friend and I have the same Office Pro
software and are both using Win XP. I developed an Access db which included
a report for printing labels (Avery 5161) and forwarded the db to them. They
installed it and everything seems to work perfectly except when they go to
print labels. On my system, the labels print perfectly and are registered on
the label paper. On their system the labels creep up on the paper outside
the label area. I'm thinking it is their printer hardware since we both have
the same software. Any suggestions to prove where the problem may be?
Any help would be appreciated.
Thanks, Tomc
 
A

Al Camp

Tom,
With XP and Access, the first suspect is the printer driver. Your friend should web
search for the latest driver for the printer.
Other than that, I would test your app on other printers to build a case, yea or nay,
that your design is OK.
 
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