Cross-reference update problem in Word 2007

[R_NY]

My document contains several cross-references to heading numbers. When I
Select All and press F9, not all cross-references get updated. (I'm not
actually sure that any do get updated.) However, when I select a failing
cross-reference individually and press F9, it gets updated properly, even if
my selection includes a few characters before and after the actual
cross-reference field. This problem is repeatable and happens regardless of
which heading cross-reference option I choose: "Heading number", "Heading
number (no context)", "Heading number (full context)". I never had this
problem with versions of Word prior to 2007. I weleome any suggestions or
assistance. Thanks.

 

[DeanH]

My first thought was that the Xref field was locked (Ctrl+F11) and to unlock
them (Ctrl+Sfht+F11) but your description of then individually selecting and
the update works stumps that idea.
My next thought was that the fields are in text boxes or frame? If so I
believe the Ctrl+A does not select these as they are on a different "layer"
from the body text layer.

Best of luck
DeanH

 

[Doug Robbins - Word MVP]

Try using Print Preview and then Closing it.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[R_NY]

Thank you! This did, indeed, solve the problem. Or more accurately stated,
this workaround is FAR simpler to do than to search for cross references and
update them individually.

While I can certainly live with this, nonetheless, there clearly is a
bug/deficiency in Word. Does anyone know whether Microsoft is (a) aware of
it, and (b) going to fix it properly?