Custom drop down menu items no longer work

[MamaGrubb]

Word menu question

Some time ago -- over a year, maybe two years -- I added two dropdown lists
to my Word 2003 main menu. I populated them with macros I had developed over
several years. I did all this in my normal.dot template.

About a month ago those two menus grayed out. I save a copy of normal.dot
once a month, so I copied and renamed the one I had saved for June (or maybe
it was May) and that worked OK for a day -- and then all of a sudden they
were gone again.

Last week I tried rebuilding those two menus and they worked for a session,
but then they went away. I used the Customize feature to create the dropdown
and populate it with my macros.

Perhaps related to this is another problem I am having with my menu.
PDFCreate! insists on added an item to my menu bar -- I have tried deleting
in, and it goes away for that Word session -- but then is there again the
next time I load Word.
I have check the startup folder, and also for add-ins, but both are empty.

How can I get rid of the PDFCreat! Item, and get my custom menus to work
again?

 

[Jay Freedman]

Athough the symptom in the title of the article at
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
("Word prompts me to save changes to the Normal.dot template") doesn't
match your problem, it does give a comprehensive procedure for
locating and removing troublesome add-ins. Happy hunting!
--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

 

[MamaGrubb]

Athough the symptom in the title of the article at
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
("Word prompts me to save changes to the Normal.dot template") doesn't
match your problem, it does give a comprehensive procedure for
locating and removing troublesome add-ins. Happy hunting!
--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

Thanks so much -- problem is now solved and this certainly helped.