Custom Form not opening anymore

I

It's Me

I have been using a Custom Form I created
for the past 6 months..

Today I go to open it and I get a Message:
"The Custom Form could not be opened,
Outlook will use an outlook form instead"


What happened ?
 
N

Nikki Peterson

First thing I would do is to clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki Peterson
 
I

It's Me

Thanks that kinda worked !!

In the past I was able to CLICK on the Form File (.oft) and it would open the
Form, but now it has this error: "The Custom Form could not be opened,
Outlook will use an outlook form instead"

But if I use TOOLS, FORMS, Choose Form it opens ..

go figure.. oh well
 
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