Custom Installation w/ 2003 - Outlook profile not creating

D

Doug Wolfe

I'm trying to customize our Office SBE 2003 install so that Outlook will
automatically configure when the users first try to start it. I've read the
guides that I've found online and I seem to be doing everything they suggest,
but when I start Outlook, nothing happens. No outlook.exe in process list,
nothing at all happens. All the other applications install and work properly,
pulling my settings from the MST.

When I check Mail properties, I see that there is no profile created. On
step 17 of the Custom Installation Wizard, I've tried specifying both Modify
Profile, and New Profile (and giving a name). I then run the Office install
using the new MST and so far, neither setting seems to create a default
profile. If I manually create an Outlook/mail profile, Outlook works fine.

What am I missing to get Outlook to automatically configure itself to use
our Exchange server the first time someone starts it on their system?

Also, is there a difference between a Term Serv/Citrix and individual PC
custom install for this purpose?

Thank you
 

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