Custom properties contents disappear upon reload of Visio document

[Carlo C.]

I discovered this bug while creating a functional block diagram where shapes
representing electrical equipment are connected with Connectors.
Each Connector represents a Functional Channel with a unique ID.
I associated such ID to the graphic Connector by creating a Custom Property
Set with two properties: Channel ID (ChID) and Description.

I typed-in values for such custom properties, by using the Custom Properties
Window. In order to enter the typed value I used two strategies: either
pressing Enter key or clicking somewhere in the window.

By selecting the connectors with the custom properties already set, I could
see the correct value stored in each one. This as a confirmation that the
process worked.

Then I saved the Visio file, closed visio and re-opened the same file.

By clicking on the Connectors, I couldn't find any more the Custom
Properties values. The Custom Properties are visible in the Custom Properties
Window, but their value is blank (i.e. no value).

I have Visio 2003 Standard installed on the Dell D630 of my company.

Does someone have an idea about how to solve this problem?

I don't dare hoping to recover the data, but I'd need to use Custom
Properties intensively.

Thank you for reading all this stuff.

Bye.

 

[James W.]

Carlo I am attempting to reproduce your issue with Visio Professional 2003
service pack 3. What drawing solution are you using, meaning when you create
a new drawing which template is being used. In my test I used the Block
Diagram with Perspective template. Following your instructions I dropped two
shapes on the page then joined them with a dynamic connector. I create a
custom property set with two properties using the tool. I then applied this
set to the connector and give them values. The drawing is then saved and
Visio is closed then reopened. For me the property set values persist when
the drawing is reopened.

 

[Paul Herber]

I discovered this bug while creating a functional block diagram where shapes
representing electrical equipment are connected with Connectors.
Each Connector represents a Functional Channel with a unique ID.
I associated such ID to the graphic Connector by creating a Custom Property
Set with two properties: Channel ID (ChID) and Description.

I typed-in values for such custom properties, by using the Custom Properties
Window. In order to enter the typed value I used two strategies: either
pressing Enter key or clicking somewhere in the window.

By selecting the connectors with the custom properties already set, I could
see the correct value stored in each one. This as a confirmation that the
process worked.

Then I saved the Visio file, closed visio and re-opened the same file.

By clicking on the Connectors, I couldn't find any more the Custom
Properties values. The Custom Properties are visible in the Custom Properties
Window, but their value is blank (i.e. no value).

I have Visio 2003 Standard installed on the Dell D630 of my company.

Does someone have an idea about how to solve this problem?

I don't dare hoping to recover the data, but I'd need to use Custom
Properties intensively.

I can't imagine any way that these properties will be lost. Would you like to send me a
copy of the file?

paul
at
pherber
dot
com