Hello Cynthia,
You've landed in a discussion group for users of Mac versions of Word. Mac
versions differ variously from PC versions. Although several people here use
both PCs and Macs and may give you an answer soon, it's likely that more
people in a PC group have experienced your specific problem. Here's where
all the groups are listed:
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx
Cheers,
Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
====================================================
