Customized Toolbars

A

Ann

Working on Excel 2002, SP3. Previously I was able to customize the toolbar.
As of recently, when I make a change to a toolbar, then exit Excel and get
back in, the change doesn't stick. The only thing I can tie it back to is
possibly the latest patches being installed.

I am able to change Word toolbars fine.

Does anyone have any ideas what might be causing this? I've tried a couple
of fixes I've seen in the forum but so far nothing has worked.

Thanks in advance.
 
G

Gord Dibben

Ann

And those "couple of fixes" were?

No point in dragging out the usual fixes if you have tried them already.


Gord Dibben MS Excel MVP
 
A

Ann

Gord,

I've tried deleting the .xlb file on the PC and letting it recreate, I've
tried a repair, and a complete reinstall.

I just can't figure out what could be causing this.

Thanks for your help.

Ann
 
G

Gord Dibben

There could be more than one *.xlb file.

Are you sure you are deleting the correct one?

Is your computer stand-alone or are you on a network?

Do you have permission to save files where the *.xlb file resides?

If your customizations were being saved before the patches were installed then
could be the patches were the trigger for current behaviour.

I had xl2002 with all updates installed previously and never had a problem with
any updates so can't speak to that.


Gord


Gord,

I've tried deleting the .xlb file on the PC and letting it recreate, I've
tried a repair, and a complete reinstall.

I just can't figure out what could be causing this.

Thanks for your help.

Ann
Click to expand...

Gord Dibben MS Excel MVP
 
A

Ann

Gord,

There were two of .xlb files, I deleted both of them to be sure.

The PC is on the network but the version of Office is installed locally. I
do have permissions to that folder.

Looks like we might have to live with it.

Thanks, for your help.
 
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