Defective MS software from Walmart?

[Susie]

Hi everyone. I just purchased the Student and Teacher's
edition of Office 2003 and the installation disk is
damaged. It actually looks like someone ran a cutting
edge across the surface. What gives and what's the
fastest way to resolve this? Many thanks!!!
Susie

 

[Milly Staples [MVP - Outlook]]

Um, return it to WalMart for an exchange?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Susie asked:

| Hi everyone. I just purchased the Student and Teacher's
| edition of Office 2003 and the installation disk is
| damaged. It actually looks like someone ran a cutting
| edge across the surface. What gives and what's the
| fastest way to resolve this? Many thanks!!!
| Susie

 

[Chris Schatte]

-----Original Message-----
Hi everyone. I just purchased the Student and Teacher's
edition of Office 2003 and the installation disk is
damaged. It actually looks like someone ran a cutting
edge across the surface. What gives and what's the
fastest way to resolve this? Many thanks!!!
Susie
.
Susie,

You may try and return it to Wal Mart. I would show them
the damaged cd, and as well, would not take the desk
clerks reply if negative, as for the manager.
If that does not work try this link:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;326246
Good luck!