Delayed messages

[Microsoft]

I have several Outlook Exchange clients that don't seem to have any new
messages until they happen to click on a folder. Then, BAM! they have new
messages - with some being a number of hours delayed. The workaround seems
to be a computer restart, but is there a fix for this?

Thank you
m

 

[Brian Tillman]

I have several Outlook Exchange clients that don't seem to have any
new messages until they happen to click on a folder. Then, BAM! they
have new messages - with some being a number of hours delayed. The
workaround seems to be a computer restart, but is there a fix for
this?

Is there a firewall on your network? This is a symptom of UDP packets being
blocked.

 

[El Marko]

Brian

We have a CISCO router, but this is affecting both internal and external
messages.

mm

 

[Brian Tillman]

We have a CISCO router, but this is affecting both internal and
external messages.

Well, as I said, it is a symptom of blocked UDP packets, but it may have
other causes as well of which I'm unfamiliar. Have one of your network
staff put a packet sniffer on the link between an affected PC and the
Exchange server and see if the traffic looks complete.

 

[Greg]

-----Original Message-----
I have several Outlook Exchange clients that don't seem to have any new
messages until they happen to click on a folder. Then, BAM! they have new
messages - with some being a number of hours delayed. The workaround seems
to be a computer restart, but is there a fix for this?

Thank you
m



.
Had the same problem, and we found it was due to an

incorrectly configured setting on our firewall software.
Port must be set to accept UDP packets. Made the change
in the software and all is well.