Delegate unable to create Dist. List with Delegators contacts

S

StrictlyLegal

In Outlook 2003 (on Exchange) I'm a delegate of PartnerX and I have 'Author'
permissions to his contacts. I would like to create a Distribution List in
PartnerX's Contacts, and add members to that DL only from PartnerX's Contacts
(my own Contacts does not contain any of the members-to-be for this DL) while
logged on to my XP Pro computer with my own account.

When I open PartnerX's Contacts from within my Outlook 2003, I can see his
contacts and I can create a DL in his Contacts, but I'm unable to select from
his Contacts to add members to that DL (only my Contacts appear in the
dropdown list of addressbooks). I can select members from my own Contacts,
but I don't have any of the members within my own Contacts. The members-to-be
exist only in PartnerX's Contacts.
How can I create a DL in PartnerX's Contacts and be able to select members
for that DL from PartnerX's Contact list?

Both computers are running Outlook 2003 on XP Pro in an Exchange 2003
domain. The members I need for the DL are not in the Global Address List.

Thanks for any suggestions.
 
S

Sue Mosher [MVP-Outlook]

That's not good. That functionality is not only supported but well documented in an MSKB article. It is rather convoluted, though, and definitely not supported in Outlook 2007. You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:

1. Create an Outlook profile that connects directly to the other user's mailbox, not your own. If you are using Outlook 2003, do not select the option to use Cached Exchange mode. Start Outlook with that profile.

2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from the other user's to your own.

5. Still working with the same profile, on the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.

6. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.

7. (Optional) If you are using Outlook 2003, you can now change the settings for your Exchange account to use Cached Exchange mode.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

Perhaps a better approach is to work with the Exchange administrator to get temporary full access to the mailbox for your own Windows account. You need it just long enough to go through this procedure. That way, no passwords are compromised.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

The changes to the mail profile must be made under the user's Windows login.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top